View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Electricity and gas inquiries, studies and reviews
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We have finalised targeted reforms to support residential and small business customers in managing their energy bills through the pandemic.
We engaged the Consumer Policy Research Centre to monitor consumer sentiment in 2020 and during the coronavirus pandemic.
We are reviewing the energy Compliance and Performance Reporting Guideline to ensure it aligns with regulatory reforms implemented over 2020.