Aside from the Essential Services Commission Act 2001, several key resources make up the framework we use to promote the long term interests of Victorian consumers.
How we regulate
We enter into memorandums of understanding with various Victorian Government agencies. We also enter into memorandums with agencies who share an important working relationship with us.
Our stakeholder engagement framework describes what you can expect of us as we engage to make decisions in our role as Victoria's regulator of essential services.
Each year, we receive a statement of expectations from the Minister for Finance. The statement sets out the minister’s expectations of our contribution to the Victorian Government’s regulatory reform program.