We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity tariffs and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
Read the resources we produce on electricity and gas performance and reporting.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Featured work
New proposals to change the energy rules would strengthen protections for customers affected by family violence, requiring energy retailers to have a family violence policy and meet minimum standards of conduct to boost protections for residential and small business customers.
We have released our draft advice for the Victorian Default Offer, which could save the typical Victorian household between $390 and $520 a year.
We have released draft decision setting out the technical detail for the proposed Victorian energy fact sheet. The fact sheet will help customers easily compare energy plan information.
We have completed our review of the energy compliance and enforcement policy, and released the revised version, which is now in effect.
Current consultations
We have released our draft advice to the Victorian Government on the Victorian Default Offer to apply from 1 July 2019, and are seeking feedback until 4 April 2019.
We are seeking feedback on the details of a proposed Victorian energy fact sheet to help customers compare plan information, and enabling customers to provide their own meter reads to retailers. Submissions close 9 April 2019.
We've released proposals to change the energy rules would strengthen protections for customers affected by family violence. Send us your feedback by 16 April 2019.