We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity prices and tariffs, and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
This page is the central hub for information on the performance of energy retailers, enforcement actions, licensing updates and other insights.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Featured work
5 March 2026
The Essential Services Commission has proposed new rules to improve how energy businesses register customers who rely on life support equipment.
22 December 2025
Businesses have been ordered to forfeit $16 million in Victorian energy efficiency certificates and been struck with serious sanctions in 2025, as the Essential Services Commission cracks down on non-compliance in the Victorian Energy Upgrades program.
19 December 2025
Energy retailers paid a record $24,467,958 for breaching Victoria’s consumer protections in 2025, as the state’s essential services regulator continued its crackdown on practices that exacerbate cost of living pressures or negatively affect vulnerable customers.