We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity prices prices and tariffs, and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
Read the resources we produce on electricity and gas performance and reporting.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Featured work
We have released a draft decision for the Victorian Default Offer prices to apply from 1 January 2022 for customers on electricity standing offers.
We are reviewing the payment difficulty framework, which was implemented in 2019 to support energy consumers facing payment difficulty.
We are remaking the Energy Retail Code as a code of practice. We want to hear your feedback on the proposed new Energy Retail Code of Practice.
Each month during the coronavirus pandemic we are reporting on the number of energy customers who are on payment plans and enquiring about assistance with paying bills.
Current consultations
We have released a draft decision on the reviewing the Victorian Default Offer prices to apply from 1 January 2022 for customers on electricity standing offers. Submissions close 8 October 2021.
We are inviting feedback on our approach to our review of the payment difficulty framework until 19 September 2021.
We want to hear your feedback on the proposed new Energy Retail Code of Practice. Submissions close 25 October 2021.
We're updating the Compliance and Performance Reporting Guideline for energy businesses and want your feedback. Submissions close 25 October 2021.