We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity prices prices and tariffs, and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
Read the resources we produce on electricity and gas performance and reporting.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Featured work
We have released our latest annual Victorian Energy Market Report. The report includes in-depth articles on the performance of the market and our role as the Victorian energy regulator, as well as a summary of the performance of energy retailers and distributors.
We have set the Victorian Default Offer prices to apply from 1 January 2022 to 30 June 2022. Average annual bills for default offer customers will go down by about five per cent for residential customers and six per cent for small business customers.
We are reviewing the payment difficulty framework, which was implemented in 2019 to support energy consumers facing payment difficulty.
Each month during the coronavirus pandemic we are reporting on the number of energy customers who are on payment plans and enquiring about assistance with paying bills.
Current consultations
We are inviting feedback on our key review questions about how the framework has been implemented until 30 November 2021.