We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity prices and tariffs, and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
Read the resources we produce on electricity and gas performance and reporting.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Find out what support is available to help you manage and pay your energy bills, and protections for residential and small business customers.
We have set the Victorian Default Offer prices to apply from 1 July 2023 to 30 June 2024. Average annual bills for default offer customers will go up by about 25 per cent. This is due to a large increase in wholesale electricity costs.
Our latest energy market report tracks energy retailer activity and consumer trends for October to December 2022, including articles covering compliance and enforcement activity, customers experiencing payment difficulty, disconnections, market entry and exit, and reports and reviews.
We are remaking the code to make obligations fit for purpose, align the code with recent changes to the National Gas Rules, and to support policy developments.