We conduct price reviews for all Victorian water businesses. We also monitor business performance and conduct reviews and inquiries.
Water
View information on prices for certain water services, maximum annual water tariffs and special drainage area prices.
We regulate water businesses through water price reviews, codes, guidelines and performance monitoring.
Access codes and guidelines that impose certain obligations on regulated Victorian water businesses.
Read the resources we produce on water sector performance and reporting.
View research and findings that promote the long-term interests of water consumers.
Featured work
View estimates of household bills for 2020-21 for the 16 businesses providing urban water and sewerage services to residential customers.
We have released a retrospective report covering two years of data on the number of customers who are receiving or applying for various forms of support from their water business.
We have commenced work on the review of new water prices to apply from 1 July 2023 for 14 water businesses. A guidance paper is available to help businesses prepare their price submissions.
We have commenced a review of the urban and rural water customer service codes to ensure they meet the contemporary needs of Victorian water consumers.