We conduct price reviews for all Victorian water businesses. We also monitor business performance and conduct reviews and inquiries.
Water
View information on prices for certain water services, maximum annual water tariffs and special drainage area prices.
We regulate water businesses through water price reviews, codes, guidelines and performance monitoring.
Access codes and guidelines that impose certain obligations on regulated Victorian water businesses.
Read the resources we produce on water sector performance and reporting.
View research and findings that promote the long-term interests of water consumers.
Featured work
Our latest report on Victorian water businesses shows bills remained steady and customers received good service.
Water price reviews are underway for Melbourne Water, Goulburn-Murray Water, South Gippsland Water and Western Water.
Our first water outcomes report shows water businesses largely delivered promises to customers, improving services while keeping prices steady.
We have released our May 2019 to March 2020 survey of Victorian water customers on value for money, reputation, level of trust and satisfaction.