We conduct price reviews for all Victorian water businesses. We also monitor business performance and conduct reviews and inquiries.
View information on prices for certain water services, maximum annual water tariffs and special drainage area prices.
We regulate water businesses through water price reviews, codes, guidelines and performance monitoring.
Access codes and guidelines that impose certain obligations on regulated Victorian water businesses.
Read the resources we produce on water sector performance and reporting.
View research and findings that promote the long-term interests of water consumers.
We have released our 2019-20 water business outcomes report summarising the performance of Victoria’s water businesses against their own commitments to customers.
View estimates of household bills for 2020-21 for the 16 businesses providing urban water and sewerage services to residential customers.
Melbourne Water has submitted a proposal on pricing and key outcomes for customers for the five years from July 2021. We are reviewing its submission and inviting feedback.
Each month during the coronavirus pandemic we are reporting on the number of water customers who are receiving various forms of support from their water business.