We regulate participants and products in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption.
Victorian Energy Upgrades program
The Victorian Energy Upgrades (VEU) program reduces greenhouse gases by providing access to discounted energy efficient products and services.
We regulate participants and products to provide confidence in the benefits delivered to consumers and a balanced, transparent and efficient program for participants.
Information for accredited persons or prospective accredited persons.
Learn about the energy efficiency activities that create Victorian energy efficiency certificates (VEECs).
Information for current and prospective accredited persons, energy retailers and product applicants.
View the latest program updates and presentations, read about our reports and reviews, and access our activity registers and VEEC calculator.
Find out how the VEU program can help you save energy in your home or workplace.
Find an accredited provider to do an upgrade in your home or business.
Contact the VEU program team
Reach out to the Victorian Energy Upgrades team with queries about the program.
Report non-compliance in the VEU program
We encourage reports, complaints and tip-offs from the community and industry about suspected non-compliance in the Victorian Energy Upgrades program.
Featured work
A new Victorian Energy Upgrades (VEU) Registry system launched on 3 June 2025 to support the VEU program and industry participants, delivering enhanced functionality and a better user experience. Read more about how to get started in the new system, and access resources and support to help with the transition.
Search for an accredited provider who can help you access discounts for energy-efficient products under the Victorian Energy Upgrades (VEU) program.
Our registers provide information about program participants and activities undertaken in the program. Accredited persons can also access the VEEC calculator to find out how many certificates their energy efficiency upgrade can generate.
Latest updates
20 June 2025
We have released updates to project-based activities (PBA) guidance documents to reflect changes to the Measurement and Verification (M&V) Specifications and Benchmark Rating (BR) Specifications commencing on 20 June 2025. This includes five new specified measurement methods and closer alignment of the benchmark rating method with M&V and NABERS methodologies.
20 May 2025
Summary of key changes to the Victorian Energy Upgrades (VEU) program and what it means for industry participants.