We regulate participants and products in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption.
Victorian Energy Upgrades program
The Victorian Energy Upgrades (VEU) program reduces greenhouse gases by providing access to discounted energy efficient products and services.
We regulate participants and products to provide confidence in the benefits delivered to consumers and a balanced, transparent and efficient program for participants.
Information for accredited persons or prospective accredited persons.
Learn about the energy efficiency activities that create Victorian energy efficiency certificates (VEECs).
Information for current and prospective accredited persons, energy retailers and product applicants.
View the latest program updates and presentations, read about our reports and reviews, and access our activity registers and VEEC calculator.
Find out how the VEU program can help you save energy in your home or workplace.
Find an accredited provider to do an upgrade in your home or business.
Contact the VEU program team
Reach out to the Victorian Energy Upgrades team with queries about the program.
Report non-compliance in the VEU program
We encourage reports, complaints and tip-offs from the community and industry about suspected non-compliance in the Victorian Energy Upgrades program.
Featured work
The commission has taken enforcement action against accredited business Carers Club Australia Pty Ltd for allegedly breaching the Victorian Energy Upgrades (VEU) program rules.
Search for an accredited provider who can help you access discounts for energy-efficient products under the Victorian Energy Upgrades (VEU) program.
Our registers provide information about program participants and activities undertaken in the program. Accredited persons can also access the VEEC calculator to find out how many certificates their energy efficiency upgrade can generate.
Latest updates
31 March 2025
We have released updated activity guides to clarify the eligibility of certain upgrades for the space heating and cooling activity (activity 6).
31 March 2025
We have updated the VEU Register of Products to reflect product warranty requirements for water heating and space heating and cooling activities (activities 1, 3, 6 and 44) now in effect.