We regulate participants and products in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption.
Victorian Energy Upgrades program
The Victorian Energy Upgrades (VEU) program reduces greenhouse gases by providing access to discounted energy efficient products and services.
We regulate participants and products to provide confidence in the benefits delivered to consumers and a balanced, transparent and efficient program for participants.
Information for accredited persons or prospective accredited persons.
Learn about the energy efficiency activities that create Victorian energy efficiency certificates (VEECs).
Information for current and prospective accredited persons, energy retailers and product applicants.
View the latest program updates and presentations, read about our reports and reviews, and access our activity registers and VEEC calculator.
Find out how the VEU program can help you save energy in your home or workplace.
Find an accredited provider to do an upgrade in your home or business.
Featured work
We have published a new guideline to help VEU program participants understand the requirements of the incoming enforceable code of conduct and adapt their business practices accordingly.
We are aware of instances of large numbers of refrigerated cabinets being dumped on the street or provided to customers who don’t want them.
As the administrator and regulator of the Victorian Energy Upgrades program, we consider this behaviour to be completely unacceptable.
Our registers provide information about program participants and activities undertaken in the program. Accredited persons can also access the VEEC calculator to find out how many certificates their energy efficiency upgrade can generate.
View our list of genuine energy efficient LED lighting providers participating in the Victorian Energy Upgrades program.
Latest updates
5 December 2022
We have updated our forms to include questions relating to the Victorian Energy Upgrades (VEU) code of conduct.
2 November 2022
We have released an updated guideline and industry materials to support accredited persons and scheme participants comply with the code of conduct in day-to-day practice.