We regulate participants and products in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption.
Victorian Energy Upgrades program
Suspension of VEU activities 15, 17, 21 and 30, effective 14 July 2020
The Department of Environment, Land, Water and Planning (DELWP) has announced upgrade activities and lead generation, such as doorknocking, for the following activities must not be undertaken in any postcode until further notice:
- incandescent lighting upgrades (Activity 21 (A to F))
- low flow shower roses (Activity 17)
- weather sealing (Activity 15)
- in-home display unit (Activity 30).
The suspension of incentives applies to these activities in both residential and non-residential premises.
If behaviour by accredited providers, their contractors or lead generators does not follow the noted restrictions or further government public health measures, this may result in further action.
See the Victorian Government's Victorian Energy Upgrades website for further information.
The Victorian Energy Upgrades (VEU) program reduces greenhouse gases by providing access to discounted energy efficient products and services.
We regulate participants and products to provide confidence in the benefits delivered to consumers and a balanced, transparent and efficient program for participants.
Learn about the energy efficiency activities that create Victorian energy efficiency certificates (VEECs).
Information for current and prospective accredited persons, energy retailers and product applicants.
View the latest program updates and presentations, read about our reports and reviews, and access our activity registers and VEEC calculator.
Find out how the VEU program can help you save energy in your home or workplace.
Featured work
We have released our 2018 performance report, which provides information on application assessments, certificate creation, compliance matters, product approvals and other key work delivered during 2018. We have also published a data dashboard with program performance data since 2009.
Our registers provide information about program participants and activities undertaken in the program. Accredited persons can also access the VEEC calculator to find out how many certificates their energy efficiency upgrade can generate.
View our list of genuine energy efficient LED lighting providers participating in the Victorian Energy Upgrades program and servicing households and businesses across Victoria.
Latest updates
24 June 2020
We have released our requirements for accredited persons to provide the commission with assurance they are taking the appropriate measures to manage coronavirus transmission risks.
26 May
We have updated our guidance and evidentiary requirements for building based lighting upgrades