We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
We have released our draft decision, proposing that from 1 July 2019 retailers continue to be able to offer solar system owners either a single rate, a time-varying rate or both rates. We are seeking feedback until 13 January 2019.
Our snapshot report provides a summary of the state's energy market in 2017-18, with information on changes to energy rules, enforcement action we have taken, wrongful customer disconnections and the price of energy offers available in the market.
We have introduced a suit of reforms, including customer entitlements, to help customers find their best energy deal.
We have released a discussion paper to guide energy retailers on how to improve processes to provide safe and effective support to customers and staff experiencing family violence. Send us your feedback on the paper by 7 December 2018.
Have your say on our draft decision on the 2019-20 minimum feed-in tariffs that your energy company should pay you for renewable power you export to the grid. We are seeking feedback until 13 January 2019.