We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
Read our latest quarterly update on the Victorian energy market, which includes information on discount offers, customer disconnections, payment difficulties, wrongful disconnections, new licences and what we're doing to improve outcomes for consumers.
We have completed our review of the prices that 17 Victorian water businesses propose to charge from 1 July 2018.
Learn more about how we calculated the 2018-19 minimum feed-in tariff that energy companies must pay for energy that their small-scale customers export to the grid.
Under the Commercial Passenger Vehicle Industry Act 2017 we are required to review maximum fares for commercial passenger vehicles every two years. We have released our draft decision and are seeking feedback until 19 July 2018.
We are proposing changes to the energy retail code to specify which obligations apply to certain types of electricity sellers who are exempt from holding a licence. This includes many caravan parks, retirement homes, apartments, shopping centres and similar sites that have an embedded electricity network.