We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
We have completed an investigation into allegations of non-compliant refrigerated cabinet activity under the program rules. Our investigation report sets out our approach to the investigation, findings and the actions taken.
Find out what support is available to help you manage and pay your energy bills, and protections for residential and small business customers.
We have set the Victorian Default Offer prices to apply from 1 July 2023 to 30 June 2024. Average annual bills for default offer customers will go up by about 25 per cent. This is due to a large increase in wholesale electricity costs.
We have released a report on the outcomes of the first six years of rate capping in Victoria, identifying impacts and trends emerging across the local government sector.
There are no current consultations.