We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
Our family violence resource review final decision introduces protections for energy customers affected by family violence.
Our 2019 report on Victoria's local government rate capping system found that it has kept a lid on rate rises without having a significant impact on services to ratepayers and asset renewal.
From 1 July, energy retailers will need to provide a new Victorian energy fact sheet to help customers easily compare energy plan information.
Tango Energy Pty Ltd has applied for a licence to sell gas by retail in Victoria. We are inviting feedback on the licence application until 14 June 2019.