We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
We surveyed water customers across 16 state-owned urban and regional water corporations on four key areas: value for money, reputation in the community, level of trust and overall satisfaction.
Our latest update includes information on new energy licences, the proposed Victorian Default Offer, new rules we are implementing,feed-in tariff rates, customers in debt and facing disconnection, and energy company compliance.
We have released the results of an independent review of our water pricing framework, PREMO, and how well it is delivering on its objectives.