We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
We are reviewing proposed pricing and key outcomes for 2023-27 from 14 Victorian water businesses, and we want to hear what you think.
Our latest quarterly energy market report has information on arrears and disconnection data; compliance and enforcement activity; retailer entry and exits from the market; and analysis on energy retail offers and prices paid by consumers.
We have completed a review our urban and rural water customer service codes to ensure they continue to meet the needs of Victorian water consumers.
We have released a draft decision for consultation on a proposal to move electricity distributor reporting obligations and performance indicators out of the Compliance and Performance Reporting Guideline and into a schedule to the Electricity Distribution Code of Practice. Consultation closes 27 October 2022.