Essential Services Commission

We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

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Featured work

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21 July 2026

New strategy and regulatory priorities support access to essential services

Today we have released our 2026–27 Regulatory Priorities, updated Getting to Fair: Advancing Equity strategy and First Nations Self-Determination Framework, which set out our focus for the year and our approach to fairer access to essential services for all Victorians.

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Victorian Energy Upgrades icon
31 August 2026

Businesses banned from energy efficiency scheme for false claims and banned sales activity

The Essential Services Commission has cancelled the Victorian Energy Upgrades (VEU) accreditation of two businesses for allegedly providing false information about their energy efficiency projects and breaching consumer protections.


 


 

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Electricity icon
25 May 2026

Regulator reduces Victorian default electricity prices

The Essential Services Commission has announced a reduction in Victoria’s default electricity prices to apply from 1 July 2026 to 30 June 2027.

Latest News

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Victorian Energy Upgrades icon
Media releases
31 August 2026

Businesses banned from energy efficiency scheme for false claims and banned sales activity

The Essential Services Commission has cancelled the Victorian Energy Upgrades accreditation of two businesses for allegedly providing false information about their energy efficiency projects and breaching consumer protections.
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Victorian Energy Upgrades icon
News update
28 August 2026

Liquidators appointed for Victorian Energy Upgrades businesses, Eco Assets Manager and 0Carbon

The Essential Services Commission has been notified that two businesses involved with the Victorian Energy Upgrades program have entered external administration and are no longer operating.
Victorian Energy Upgrades icon
Media releases
25 August 2026

Business suspended from energy efficiency program over doctored photos and customer details

The Essential Services Commission has suspended the Victorian Energy Upgrades accreditation of Royal One Pty Ltd for allegedly submitting doctored photos and falsified customer details to fraudulently claim certificates for energy efficiency projects.
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Victorian Energy Upgrades icon
News update
12 August 2026

Liquidator appointed for Victorian Energy Upgrades accredited business, Discount LEDs

The Essential Services Commission suspended the Victorian Energy Upgrades (VEU) accreditation of Discount LEDs Pty Ltd on 7 August 2026.
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Victorian Energy Upgrades icon
Media releases
04 August 2026

Business banned from energy efficiency program for advertising services while suspended

The Essential Services Commission has cancelled the Victorian Energy Upgrades (VEU) accreditation of A.K. Alvi Enterprises Pty Ltd (A.K. Alvi) for allegedly continuing to advertise energy upgrades as an accredited business while suspended from the program.
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Media releases
28 July 2026

Energy retailer fined $81,404 for breaching energy price rules

Energy retailer CovaU has been fined $81,404 and has refunded more than $400,000 to customers after allegedly breaching Victoria’s energy rules.
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