Essential Services Commission

We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

Cog wheel.

Featured work

A judge's gavel resting on a table in an office
Victorian Energy Upgrades icon

Revocation of Green Target Australia's VEU program accreditation

In February 2023, we revoked the accreditation of Green Target Australia for failing to comply with a condition imposed on its accreditation, after allegedly breaching program rules.

A photo of a sunset over Maldon in Victoria, Australia.
Electricity and gas icon

Developing a Land Access Code of Practice

We are developing an enforceable code of practice related to land access by electricity transmission companies and have released a consultation paper for feedback.

Corporate icon

Our year in review: 2021-22 annual report

Our 2021–22 annual report outlines the key regulatory outcomes delivered in 2021–22 to support Victorians to access vital water, energy, transport and council services.

Electricity and gas icon

Energy market dashboard

Access a visual summary of key trends in the energy market and the performance of energy retailers.

Latest News

A judge's gavel resting on a table in an office
Victorian Energy Upgrades icon
Media releases
07 February 2023

Green Target Australia loses accreditation under Victoria’s energy efficiency scheme

The Essential Services Commission has revoked the accreditation of Pan West Group Australia Pty Ltd, trading as Green Target Australia, under the Victorian Energy Upgrades program after it failed to comply with a condition placed on its accreditation.
Corporate icon
Staff articles
06 February 2023

Essential stories: Nathan from the Energy team

'I'm really involved in the commission's diversity and inclusion initiatives. I'm personally very passionate about the workplace being inclusive and tolerant for everyone so to actually be able to contribute to that is really important to me.'
An aerial view of a sunset over Maldon, Victoria
Electricity and gas icon
Media releases
02 February 2023

Consultation opens as regulator develops new land access rules for electricity transmission companies

Victoria’s energy regulator is inviting feedback as it develops an enforceable code of practice that will apply to electricity transmission companies when accessing private land.

Corporate icon
Staff articles
01 February 2023

Essential stories: Maureen from the Victorian Energy Upgrades team

'I absolutely love spending time with my family and yoga. They both always help me draw breath and recentre myself. I've also recently become a keen surfer. I don't know if I'm very good yet but it's a great way to impress people!'
Gavel resting on table
Electricity and gas icon
Media releases
24 January 2023

Alinta Energy pays penalties for allegedly failing to provide adequate assistance to customers in financial hardship

Alinta Energy Retail Sales Pty Ltd (Alinta Energy) has paid more than $380,000 in penalties after allegedly breaching energy rules that protect Victorian consumers by failing to provide adequate assistance to customers in financial hardship.
View more

Featured consultations

View all current consultations
Electricity and gas icon

Developing a Land Access Code of Practice

We are developing an enforceable code of practice related to land access by electricity transmission companies and have released a consultation paper for feedback. Consultation closes 5pm, Friday 3 March.

Water icon

Westernport Water price review

We have released draft decisions on Westernport Water's price submissions for prices to apply from 1 July 2023. Consultation closes 10 March 2023.

Water icon

Yarra Valley Water price review

We have released draft decisions on Yarra Valley Water's price submission for prices to apply from 1 July 2023. Consultation closes 10 March 2023.