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Consultation closes 22 July 2025
New customer contributions (NCC)New customer contributions (NCC) are one-off charges levied by water businesses on a property owner applying to connect to a water business’s works or applying to receive increased services. These charges are a contribution towards the costs of works used directly or indirectly for the provision of the services that will benefit the property.The objectives of the new customer contributions framework administered by the commission are to: