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Consultation closes 14 June 2019
Tango Energy Pty Ltd (ACN 155 908 839) has applied for a licence to sell gas by retail in Victoria under section 25 of the Gas Industry Act 2001 (Vic) (GIA).
The Essential Services Commission (the commission) may grant or refuse to grant the application for any reason it considers appropriate having regard to the commission's objectives under the Gas Industry Act 2001 (Vic) and the Essential Services Commission Act 2001 (Vic).
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Initial focus areas of review
Informed by the stakeholder forum of 10 December 2018, our review of the Electricity Distribution Code will initially focus on areas aligning with stakeholder interests and sentiment such as:
Customer protection
- Guaranteed Service Level (GSL) - This is compensation for customers involving low reliability in supply, failure to connect a customer or not adhering with scheduled appointments.
- Disconnection