View research and findings that promote the long-term interests of water consumers.
Water inquiries, studies and reviews
Aside from our standard regulatory activities, we also conduct inquiries and studies that promote the long-term interests of consumers with respect to the price, quality and reliability of essential services.
Featured work
We have commenced work on reviewing water prices to apply from 1 July 2023 for 15 water businesses.
We are assessing an application by Greater Western Water for a 12-month extension to its regulatory period.
Other work
We reviewed our water pricing approach and developed the PREMO framework, which puts customers at the centre of a water business's decision making.
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We undertook this review to test whether we need to make any changes for future price reviews given changing economic, financial and industry conditions.
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In 2013, we approved allowances for metropolitan water businesses to help customers manage the impact of water price increases.
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