View research and findings that promote the long-term interests of water consumers.
Water inquiries, studies and reviews
Aside from our standard regulatory activities, we also conduct inquiries and studies that promote the long-term interests of consumers with respect to the price, quality and reliability of essential services.
We have commenced work on reviewing water prices to apply from 1 July 2023 for 14 water businesses.
We reviewed and updated our urban and rural water customer service codes to ensure they continue to meet the needs of Victorian water consumers.