We are an independent regulator that promotes the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
We acknowledge the Traditional Owners of the lands and waterways on which we work and live.
We acknowledge all Aboriginal and Torres Strait Islander communities, and pay our respects to Elders past and present.
As the First Peoples of this land, belonging to the world’s oldest living cultures, we recognise and value their knowledge, and ongoing role in shaping and enriching the story of Victoria.
Several key resources make up the framework we use to promote the long term interests of Victorian consumers.
We are led by four commissioners, who are responsible for approving the determinations, reviews and decisions that respond to our primary responsibilities.
Our annual reports review our performance in previous financial years. Our work programs outline our goals for the future.