We are an independent regulator that promotes the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
We acknowledge Victoria’s Aboriginal and Torres Strait Islander communities and pay our respects to their Elders past, present and emerging.
We acknowledge Aboriginal people as the Traditional Owners and custodians of the land and water on which we rely.
As the world’s oldest living culture and First Peoples of our land, we recognise and value the ongoing contribution of Aboriginal people and communities to Victorian life and how this enriches us.
Several key resources make up the framework we use to promote the long term interests of Victorian consumers.
We are led by four commissioners, who are responsible for approving the determinations, reviews and decisions that respond to our primary responsibilities.
Our annual reports review our performance in previous financial years. Our work programs outline our goals for the future.