CitiPower had allegedly breached Victoria’s energy laws that require distributors to provide customers with written notice before a planned power interruption.
The Essential Services Commission has today released the Best Offer Guideline, which provides guidance to energy retailers on how they share information about their ‘best energy offer’ with customers.
The Essential Services Commission and the Energy and Water Ombudsman Victoria (EWOV) have signed an updated Memorandum of Understanding to continue their strong working relationship and shared goal of delivering better outcomes for energy and water customers in Victoria.
A new report from the Essential Services Commission has found all 79 Victorian councils kept their rates at or below the level set by the cap amount for 2023-24.
The Essential Services Commission is seeking feedback on its draft decision on the minimum feed-in tariffs that energy companies will pay Victorian solar customers from 1 July 2024.
The Essential Services Commission has today released its draft decision on the Gas Distribution Code of Practice, which will provide a fairer and clearer framework for gas network customers.
