Contact us

Call us during business hours, ask us a question on Twitter or LinkedIn, or use our contact form to submit an enquiry.

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Contact Details

Essential Services Commission
Level 8, 570 Bourke Street
Melbourne Victoria 3000

Phone: (+61 3) 9032 1300 or 1300 664 969
Fax: (+61 3) 9032 1303
Email: reception@esc.vic.gov.au

You can find us on Twitter and LinkedIn

VEU enquiries

For enquiries about the Victorian Energy Upgrades program, contact our VEU support service.

To report a problem with your energy provider use our electricity and gas provider complaint form.

If you've been disconnected or received a disconnection warning notice contact Energy and Water Ombudsman (Victoria).