We are remaking the Energy Retail Code as a code of practice. We want to hear your feedback on the proposed new Energy Retail Code of Practice.
Making an Energy Retail Code of Practice
Consultation paper13 September 2021
Stakeholder information session5 October 2021
Submissions to consultation paper due5pm 25 October 2021
Final decisionDecember 2021/ January 2022
Context for this review
As part of its Energy Fairness Plan commitments, the Victorian Government is proposing to reform the enforcement framework that the commission operates under.
Parliament is currently considering the the Essential Services Commission (Compliance and Enforcement Powers) Amendment Bill 2021, which would give effect to these reforms if passed.
The Bill proposes to deem existing energy codes, including the Energy Retail Code, as ‘codes of practice’. However, for the provisions of those instruments to be fully enforced through the new enforcement framework, we need to undertake a further step and review each code.
We propose to start by reviewing the Energy Retail Code. This process will primarily be an administrative one. We do not intend to revisit any policy intent or otherwise alter in any substantive way the obligations that licensees and exempt persons are currently required to follow.
We are publishing our consultation paper and draft code of practice now, before the Bill has passed parliament, so stakeholders have clarity on what we expect the new code of practice to look like, and how the new enforcement framework will be operationalised.
The matters set out in our consultation, including proposed timelines, are clearly subject to what occurs in parliament.
How to participate
We are inviting feedback until 25 October 2021.
Stakeholders can make submissions on our consultation on Engage Victoria.
Updating the Compliance and Performance Reporting Guideline
We are also consulting on updating the Compliance and Performance Reporting Guideline. As part of the update of this guideline, we are proposing amendments that will reflect the proposed Energy Retail Code of Practice.
We are holding these two consultations at the same time to help stakeholders understand how the proposed reporting requirements and proposed Energy Retail Code of Practice align.