The surcharge applies when a taxi passenger pays for a fare using non-cash payment transaction options, including credit, debit and charge card. We are reviewing the maximum surcharge.
Taxi non-cash payment surcharge review 2019
Consultation paper10 December
Submissions closed4 February
Draft decision30 May
Submissions on first price determination close24 June
First price determination is published1 July
Submission on draft decision closed22 July
Release final decisionSeptember
We set the maximum taxi non-cash payment surcharge in Victoria. The surcharge applies when a taxi passenger pays for a fare using non-cash payment transaction options, including credit, debit and charge card. The maximum surcharge is currently five per cent.
We are preparing our final decision
Submissions on the draft decision closed on 22 July 2019. We are now considering submissions as part of preparing our final decision.
View our draft decision
Our draft decision was to reduce the surcharge in 2019-20
We proposed to set the maximum surcharge at 4.5 per cent
Our draft decision was that the maximum surcharge be 4.5 per cent. Our benchmarking and bottom-up cost assessment suggest that this amount is enough for taxi payment processors to recover reasonable costs.
We proposed a transition period
To minimise industry disruption, we proposed to delay the implementation of the changes to the maximum surcharge until 1 January 2020.
Our first determination
After consulting with stakeholders, we made our first determination to set the maximum surcharge at five per cent until we complete our review. After we complete our review, we may issue a second determination (if required) that will reflect the findings from our final decision.
This will provide more time for stakeholders to comment on our draft decision and us to consider their submissions before making a final decision.
Got a question?
Contact us for more information.
Taxi Non-Cash Payment Surcharge Review 2019: Draft Decision
Submissions on the draft decision
We sought information from a number of payment processors so we could better understand the reasonable cost of accepting and processing non-cash payment transactions in taxis.