The surcharge applies when a taxi passenger pays for a fare using non-cash payment transaction options, including credit, debit and charge card. We are reviewing the maximum surcharge to apply from 1 July 2019.
Taxi non-cash payment surcharge review 2019
Consultation paper10 December
Submissions closed4 February
Draft decision30 May
Submissions on first price determination close24 June
First price determination takes effect1 July
Submission on draft decision close22 July
Release final decisionSeptember
We set the maximum taxi non-cash payment surcharge in Victoria. The surcharge applies when a taxi passenger pays for a fare using non-cash payment transaction options, including credit, debit and charge card. The maximum surcharge is currently five per cent.
View our draft decision
Our draft decision is to reduce the surcharge in 2019-20
We propose to set the maximum surcharge at 4.5 per cent
Our draft decision is that the maximum surcharge be 4.5 per cent. Our benchmarking and bottom-up cost assessment suggest that this amount is enough for taxi payment processors to recover reasonable costs.
We propose a transition period
To minimise industry disruption, we propose to delay the implementation of the changes to the maximum surcharge until 1 January 2020.
Our approach to our first determination
The final decision will be delayed
We are required to issue our first determination by 2 July 2019. In order to provide stakeholders with an appropriate opportunity to comment on our draft decision we will not be able release our final decision until September 2019.
View more information on how we regulate commercial passenger vehicles, including related legislation.
First determination will be issued by 2 July
We will issue a determination by the legislated 2 July 2019 deadline, which is before we will issue our final decision. We propose that determination (our first determination) will set the maximum surcharge at its current level of five per cent. Following consultation on our draft decision we will issue a new determination (if required) that will reflect findings from our final decision.
Send us feedback on our draft decision and related documents
We encourage you to provide feedback on our draft decision. We also seek your feedback on our approach to to our first determination, to keep the maximum surcharge at five per cent while we complete this review.
Submissions on the draft decision are due by 22 July 2019.
Submissions on our approach to first determination are due by 24 June 2019.
You can make a submission by:
- Emailing us your submission to firstname.lastname@example.org
- Completing an online submission form on Engage Victoria project page
- Uploading your submission using the online submission form on Engage Victoria
- Faxing us your submission to 03 9032 1303
- Sending your submission by mail to:
Price Monitoring and Regulation
Essential Services Commission
Level 27, 2 Lonsdale Street
Melbourne VIC 3000
Got a question?
Contact us for more information.
Taxi Non-Cash Payment Surcharge Review 2019: Draft Decision
Taxi Non-cash Payment Surcharge Review 2019: Consultation paper
We sought information from a number of payment processors so we could better understand the reasonable cost of accepting and processing non-cash payment transactions in taxis.