We are reviewing the prices to apply for Wannon Water customers from 1 July 2023.
Wannon Water price review 2023
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Guidance paper26 October 2021
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Wannon Water price submission30 September 2022
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Consultation closes1 December 2022
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Draft decisionDecember 2022 to March 2023
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Final decisionMay to June 2023
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New prices apply1 July 2023
Overview
We are reviewing the prices to apply for Wannon Water customers from 1 July 2023.
Wannon Water submitted its proposed prices on 30 September 2022. We provided guidance for its price submission in October 2021 and the business has been engaging with customers in the months since.
We are assessing the proposal against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order, and the commission’s PREMO pricing framework.
PREMO includes incentives for Victoria's water businesses to put forward their best offer to customers and deliver the outcomes its customers value most.
Following consultation, we issue a determination that sets the maximum prices that Wannon Water may charge customers.
We are seeking feedback from customers and stakeholders at multiple points throughout the price review process to inform our decision-making process.
Feedback on Wannon Water's proposals
We consulted on Wannon Water's price submission until 1 December 2022. Submissions can be viewed in the resources tab of this page.
We will undertake further consultation upon release of our draft decision.
Wannon Water's price submission
Key facts about Wannon Water's price submission
Bills are proposed to increase
Typical annual residential owner occupier water bills will increase from $1,106 in 2022-23 to $1,115 in 2023-24 and $1,124 in 2024-25 (before inflation).
Tariffs change are proposed
Wannon Water proposes to reduce its fixed water service charges by 1.2 per cent per annum and increase its water usage charge by 2.1 per cent per annum for residential customers to provide greater control over bills.
Six new outcome commitments
Wannon Water worked with its customers and community to develop six new outcome commitments:
- 'Ongoing reliability of water and sewerage services'
- 'Ongoing protection of the environment through action and education, prioritising Country and our communities'
- 'Fair and reasonable bills for all'
- 'Improved water quality in identified communities'
- 'Improved customer experience of our products and services'
- 'Active partnerships for healthy and resilient communities'.
Proposed typical bills 2022–23 to 2027–28
Prices and tariffs are only part of the bill. Your actual bill depends on factors such as the amount of water and services you use. Wannon Water provided us with typical bills for different customer groups and water volumes.
Residential customers
Typical water and sewerage bills 2022–23 to 2027–28, excluding inflation.
| 2022–23 | 2023–24 | 2024–25 | 2025–26 | 2026–27 | 2027–28 | |
|---|---|---|---|---|---|---|
| Owner occupier | 1106 | 1115 | 1124 | 1134 | 1144 | 1154 |
| Tenants | 207 | 212 | 216 | 220 | 225 | 229 |
Non-residential customers
Typical water and sewerage bills 2022–23 to 2027–28, excluding inflation.
| 2022–23 | 2023–24 | 2024–25 | 2025–26 | 2026–27 | 2027–28 | |
|---|---|---|---|---|---|---|
| Small non-residential | 1121 | 1131 | 1141 | 1151 | 1161 | 1171 |
| Medium non-residential | 4191 | 4228 | 4267 | 4306 | 4347 | 4389 |
| Large non-residential | 15982 | 16164 | 16351 | 16544 | 16741 | 16944 |
Next steps
We are currently preparing a draft decision on prices to apply from 1 July 2023.
Our draft decisions for the 14 water businesses are scheduled to be released in March 2023. High quality price submissions, however, may be fast-tracked through our assessment process and released in December 2022.
Find out more
Read about how we regulate the water sector or contact us for more information.
Resources
Wannon Water's price submission
Feedback on Wannon Water price's submission
We consulted on Wannon Water's price submission until 1 December 2022 mostly via Engage Victoria. We received four submissions including one confidential submission. Submissions included feedback on changes in variable charges, engagement and waterways management.
We consider all feedback in our draft decision on Westernport Water's proposals. See our Submissions Policy for how we approach anonymous and confidential submissions.
Guidance
Our guidance to Wannon Water on preparing its price submission.