We deliver a range of audit, engagement, compliance and enforcement functions under the Victorian Energy Upgrades (VEU) program, using a risk-based framework approach.
Our VEU audit, engagement, compliance and enforcement functions
We regulate participation in the Victorian Energy Upgrades program and promote compliance with obligations through monitoring, engagement and audit activities, and compliance and enforcement actions.
We apply an integrated risk-based framework to our audit and compliance functions, and regularly engage with stakeholders to discuss improvements. In doing so, we aim to promote active compliance cultures by all accredited persons and scheme participants.
We monitor compliance with the:
- the Victorian Energy Efficiency Target Act 2007
- the Victorian Energy Efficiency Target Regulations 2018
- the Victorian Energy Efficiency Target (Project-Based Activities) Regulations 2017
- the Victorian Energy Efficiency Target Guidelines
- guidance documents (which provide information to scheme participants in respect of our regulation of the VEU program).
Compliance and enforcement policy
The commission's compliance and enforcement policy outlines our approach to compliance and enforcement in the sectors we regulate and administer, including the Victorian Energy Upgrades program.
Compliance and enforcement priorities
We have also released our 2025–26 Regulatory Priorities, which sets out how we will deliver on the outcomes and impact areas in our strategic plan, and our compliance and enforcement priorities for 2025-26.
These priorities guide our compliance and enforcement work by highlighting the areas of most risk and harm in the Victorian Energy Upgrades program, and the energy and water sectors.
Audits
The Victorian Energy Efficiency Target Act 2007 requires different types of audits to ensure that those operating under the VEU program are complying with program requirements.