… solar minimum feed-in tariffs for 2025–26 27 february 2025 the essential services commission has set minimum feed-in tariffs for 2025-26, which set the minimum amounts electricity retailers must pay solar customers for the electricity they export into the grid. the tariffs will apply from 1 july 2025 unless the electricity industry act 2000 is amended to … The Essential Services
… clarifying eligibility requirements for commercial and industrial heat pump water heater activity (activity 44) we have released an updated activity guide to clarify eligibility of certain upgrades for the commercial and industrial heat pump water heater activity (activity 44). breadcrumb home clarifying eligibility requirements for commercial and industrial … clarifying eligibility
The Essential Services Commission welcomes reports and tip offs about people or businesses that break laws that we administer as the regulator of the Victorian Energy Upgrades (VEU) program. This may be about:
- unqualified installers undertaking installations
- poor-quality installations
- false, misleading or deceptive sales or marketing
- conduct in breach of program rules
- fraudulent activity
Equis Energy (Australia) Projects (MREH A2 AssetCo) Pty Ltd (ACN 669 645 489) as trustee for Equis Energy (Australia) MREH A2 Asset Trust (ABN 34 770 707 887) applied for a licence to generate electricity under section 18 of the Electricity Industry Act 2000 (Vic).Consultation on the licence application closed on 3 March 2025. We did not receive any submissions.We granted the licence 13 March 2025.
During the coronavirus pandemic, we are regularly requesting data from electricity and gas retailers on the number of energy customers who are:
- on payment plans
- enquiring about assistance with paying bills.
One of our compliance and enforcement priorities in 2022-23 was ensuring that retailers are informing customers about whether they are on their best offer when purchasing energy.
The purpose of compliance reviewsCompliance reviews are a key part of the commission's proactive compliance program to promote the long-term interests of Victorian energy consumers. The commission can direct licensed energy businesses to undertake compliance reviews. A compliance review is a tailored assessment of an energy business' compliance with particular obligations in Victoria's energy rules and laws.Compliance reviews are an integral part of the commission's strategy
To gain greater insights into the factors driving higher retail electricity prices in Victoria, we asked SKM-MMA to model retailers' costs and margins.
The SKM-MMA Retail Margin for Residential Supply Report is accompanied by two papers we produced: the Electricity Retail Margins Discussion Paper, which summarised the supply report's analysis, and the Electricity Retail Progress Competition Research Paper, which reported on the progress of electricity retail
We set maximum charges for unbooked commercial passenger vehicle services that begin in the Melbourne Metropolitan Zone or Urban and Large Regional Zone. These areas cover:
- most of metropolitan Melbourne
- Geelong
- Ballarat
- Bendigo
- Frankston
- Dandenong
- the Mornington Peninsula.
On 9 February 2024, PowerSync Pty Ltd (ACN 659 156 680) applied for a licence to wholesale electricity under section 18 of the Electricity Industry Act 2000.Consultation on the licence application closed on 8 March 2024. We did not receive any submissions.We granted the licence on 9 April 2024.
On 27 February 2024, Esso Australia Resources Pty Ltd (ACN 091 829 819) applied for a licence to generate electricity under section 18 of the Electricity Industry Act 2000.Consultation on the licence application closed on 26 March 2024. We did not receive any submissions.We granted the licence on 17 April 2024.
On 5 April 2024, Shell Energy Retail Pty Ltd (ACN 126 175 460) applied for a licence to wholesale electricity under section 18 of the Electricity Industry Act 2000.Consultations on the licence application closed on 2 May 2024. We did not receive any submissions.We granted the licence on 14 May 2024.
On 6 June 2024, Kerang Solar Plant Pty Ltd (ACN 607 331 117) has applied for a licence to generate electricity under section 18 of the Electricity Industry Act 2000 (Vic). Consultation on the licence application closed on 30 September 2024. We did not receive any submissions. We granted the licence on 1 November 2024.
On 10 September 2024, CleanPeak Energy Retail Pty Ltd (ACN 623 916 138) applied for a licence to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).We may grant or refuse to grant the application for any reason we consider appropriate having regard to our objectives under the Electricity Industry Act 2000 (Vic) and the Essential Services Commission Act 2001 (Vic).Public submissions closed on 8 October 2024. We received no submissions.
Court orders
We can apply to a court to make an order that a regulated entity has contravened a civil penalty requirement and make penalty and other orders.
Register of enforcement action
Find up-to-date details about all enforcement actions we have taken which have resulted in contravention orders, paid
New customer contributions (NCC)New customer contributions (NCC) are one-off charges levied by water businesses on a property owner applying to connect to a water business’s works or applying to receive increased services. These charges are a contribution towards the costs of works used directly or indirectly for the provision of the services that will benefit the property.The objectives of the new customer contributions framework administered by the commission are to:
New customer contributions (or developer charges) are levied by water businesses when a new connection is made to their water, sewerage and recycled water networks. In some cases, these charges are paid by developers, and in others, they are paid by the customer.Under the current principles-based new customer contributions framework, there are two types of new customer customer contributions: standard or negotiated. Standard charges apply to new connections in areas
On 15 November 2024, Terrang BESS Asset Co Pty Ltd as trustee for Terrang BESS Asset Trust (ACN 651 342 120) applied for a licence to generate electricity under section 18 of the Electricity Industry Act 2000 (Vic). Consultation on the licence application closed on 16 December 2024. We did not receive any submissions.We granted the licence on 15 January 2025.
On 10 October 2024, KESS ProjectCo Pty Ltd as trustee for The KESS ProjectCo Trust (ACN 667 691 698) applied for a licence to generate electricity under section 18 of the Electricity Industry Act 2000 (Vic). Consultation on the licence application closed on 7 November 2024. We did not receive any submissions.We granted the licence on 12 December 2024.
9 January 2025The commission has taken enforcement action against Morris Group Australia Pty Ltd (trading as Smart User) for allegedly breaching the Victorian Energy Upgrades (VEU) program rules.Alleged breachSmart User allegedly breached the VEU program rules by creating 20 Victorian energy efficiency certificates (VEECs) for 3 residential heating upgrades involving: