This code of practice regulates the distribution of electricity to customers so that it is undertaken in a safe, efficient and reliable manner. It also covers embedded generating units (such as solar panels).
Electricity Distribution Code of Practice
This code of practice has the following objectives:
- to regulate the distribution of electricity by a distributor for supply to its customers so that it is undertaken in a safe, efficient and reliable manner
- to regulate planned and unplanned interruptions of supply, and the disconnection of customers
- to provide protections against disconnection and interruption of supply to life support customers
- to regulate the activities of exempt distributors
- to promote the long term interests of Victorian consumers.
The code of practice applies to distributors, exempt distributors, retailers, electricity generators and customers.
Current version of the Electricity Distribution Code of Practice
In 2022, we undertook a wider review of the compliance reporting framework to take into account the updated Electricity Distribution Code of Practice. These changes will take effect on 1 May 2023.
Previous versions of the Electricity Distribution Code
On 1 December 2021 the Electricity Distribution Code was deemed a code of practice made under Part 6 of the Essential Services Commission Act 2001. Below are the versions of the Electricity Distribution Code that were applicable prior to this change of legal status of the code.
Previous amendments to the Electricity Distribution Code
From 1 January 2021, the ability for distributors to interrupt a customer's supply with less than four business days' notice is subject to consent requirements. Transitional arrangements for the current guaranteed service level scheme commence.
Related guidelines and guidance
We publish this guidance to help industry and consumers understand their existing obligations under the Energy Retail Code.