We are reviewing the maximum unbooked taxi fares and non-cash payment surcharges.
Unbooked taxi fares and non-cash payment surcharge review 2024
Consultation paper released31 October 2023
Submissions on consultation paper close15 December 2023
Release draft decisionMay 2024
Submissions on draft decision closeJuly 2024
Final decision and new price determinationsAugust 2024
We are reviewing the maximum unbooked taxi fares that begin in the metro and urban zones, which covers most of Melbourne, Dandenong, Frankston, Ballarat, Bendigo, Geelong and the Mornington Peninsula.
We are also reviewing the current maximum non-cash payment surcharges for taxi services in Victoria. The surcharge applies when a taxi passenger pays for a fare using non-cash payment transaction options, such as credit and debit cards or Cabcharge.
Read our consultation paper
Have your say
Our consultation paper sets out our approach and methodology for this review. Stakeholders are invited to visit Engage Victoria to make submissions and provide feedback on the consultation paper.
Submissions should be made by 5pm 15 December 2023. We may not be able to consider, or give weight to, submissions received after this date.
Once we have received and reviewed stakeholder submissions, we will prepare a draft decision. Our draft decision is scheduled to be released in May 2024.