View research and findings that promote the long-term interests of commercial passenger vehicle consumers.
Commercial passenger vehicle inquiries and reviews
We occasionally conduct reviews at the request of the government or a relevant minister. Our metro and outer Melbourne share-ride taxi review 2012 enabled us to review a pricing structure for a late night share-ride taxi pilot service, while our Geelong share-ride taxi review 2013 to research ways to maximise taxi occupancy in the area by providing an incentive for passengers to share a high occupancy taxi with others.
We are reviewing the maximum surcharge to apply when a passenger pays using non-cash payment transactions options, including credit, debit and charge card.