We have completed our review of maximum fares for unbooked commercial passenger vehicle services 2020.
Unbooked taxi fare review 2020
Release consultation paper2 April 2020
Submissions closed7 May 2020
Release draft decision30 June 2020
Submissions closed31 July 2020
Final decision and price determination8 September 2020
Price determination takes effect1 October 2020
We are required to review and set the maximum fares that commercial passenger vehicles can charge for unbooked trips every two years. On 8 September 2020, we released our Unbooked taxi fare review 2020 - final decision and price determination.
Our decision is to keep maximum fares unchanged
We consider this approach best meets our legislative objectives and requirements.
Given the current and uncertain future impact of the coronavirus pandemic on the commercial passenger vehicle industry, keeping maximum fares unchanged will provide some level of stability for consumers and unbooked taxi service providers.
Our decision will not require unbooked taxi service providers to update meters and stickers during these challenging times.
The maximum fares apply to unbooked trips that begin in the metro or urban and large regional zones, which cover most of metropolitan Melbourne, Geelong, Ballarat, Bendigo, Frankston, Dandenong and the Mornington Peninsula.
We decided to keep ‘time and distance’ tariffs optional
Metering technology may no longer be a barrier to implementing ‘time and distance’ tariffs, and they have certain benefits over ‘time or distance’ tariffs. However, in the context of the current pandemic and possible resource constraints within the commercial passenger vehicle industry, it is appropriate for the use of ‘time and distance’ tariffs to remain optional for now.
This decision took effect in October
The release of this final decision, together with our price determination, is the last step in our review process.
The new price determination came into effect on 1 October 2020.
View our final decision paper and price determination
We do not regulate fares for booked services
The Parliament has established our role and it does not include regulating booked commercial passenger vehicle services, including rideshare.
Our role under the Essential Services Commission Act 2001 and Commercial Passenger Vehicle Industry Act 2017 is to regulate maximum fares for unbooked taxi services that begin in the Melbourne Metropolitan or Urban and Large Regional zones, supplied by or within the commercial passenger vehicle industry.
We do not regulate fares in the country zone
Fares are currently not regulated in the country and regional zones. See Commercial Passenger Vehicles Victoria website for details.