Licence granted
M2 Energy Pty Ltd was granted a licence on 25 June 2018. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 with effect from 12 September 2022.
Licence granted
Next Business Energy Pty Ltd was granted a licence on 3 December 2014. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 with effect from 12 September 2022.
Licence granted
Online Power and Gas Pty Ltd was granted a licence on 16 December 2014. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Onsite Energy Solutions Pty Ltd was granted a licence on 4 June 2014. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 24 October 2023.
Licence granted
Powershop Australia Pty Ltd was granted a licence on 11 April 2012. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
QEnergy Limited was granted a licence on 12 June 2013. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence revoked
QEnergy Limited's licence was revoked with effect from 23 October 2023.
We have completed our review of the maximum prices to apply for Goulburn Valley Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order (PDF), and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media release
We have completed our review of the maximum prices and service levels to apply for South East Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order, and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media release
… greater western water price review 2024 we have approved the prices to apply for greater western water customers from 1 july 2024. breadcrumb home guidance released 20 september 2022 2022-09-19 price submission due 29 september 2023 2023-09-28 consultation opens 4 october 2023 2023-10-03 consultation closes 15 december 2023 2023-12-14 draft …
We have completed our review of the maximum prices that Greater
Licence grantedCitiPower Pty Ltd was granted a licence on 3 October 1994. The licence can be accessed via the resources tab.Licence variedThis licence was last varied on 19 June 2025.
The Essential Services Commission has released its final decision on Yarra Valley Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $21.
The Essential Services Commission has released its final decision on Westernport Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $90.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.3 per cent – from $1,227 to $1,317 – from 1 July 2023.
The Essential Services Commission has released its final decision on South Gippsland Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $111.
The Essential Services Commission has completed its review of pricing proposals from 14 of Victoria’s water businesses for the next five years.
As a result of the price review, prices will increase for most Victorian residential customers – but, for most, these will be below inflation.
Typical household water and sewerage bills from 1 July for owner-occupier households will rise on average by around $22 (or 2 per cent) in metropolitan Melbourne, and around $74 (or 6.5 per cent) in regional Victoria.
The Essential Services Commission has released its final decision on Gippsland Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $51.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 3.7 per cent – from $1,363 to $1,414 – from 1 July 2023.
29 June 2023
The Department of Energy, Environment and Climate Action released the Victorian Energy Upgrades (VEU) Specifications 2018 - Version 15.0 (VEU Specifications) which came into effect on 31 May 2023. We released updates to the VEU registry and
The register of enforcement actionThe register of enforcement action below is established and maintained by the commission pursuant to section 54ZO of the Essential Services Commission Act 2001. It also reports on enforcement actions pursuant to section 109A of the Electricity Industry Act 2000 and section 223 of the Gas Industry Act 2001.
Water price reviews
We review and determine prices for certain water services.
Presentations
18 April 2024
Using behavioural insights to boost business compliance
(pdf, 1.87 MB)
The Essential Services Commission has amended the Water Industry Standards, the rules that set out the level of service water businesses must provide to customers across Victoria. The changes take effect from 1 April 2024.