Victorian energy retailers have surrendered over 6.2 million energy efficiency certificates to offset emissions generated by their energy sales in 2023.Most energy retailers must acquire and surrender certificates created for energy efficient upgrades under the Victorian Energy Upgrades (VEU) program to offset emissions generated by their energy sales. Each certificate represents one tonne of greenhouse gas emissions saved.
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31 October 2024
Media release - Victorian energy retailers surrender over 6.2 million certificates to offset energy emissions in 2023
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How we regulate the VEU program
We are preparing for Melbourne Water's new water prices to apply from 1 July 2026We have provided Melbourne Water with guidance on what it should include in its price submission.In early October 2025, Melbourne Water must provide us with a price submission outlining the prices it proposes to apply for a period beginning 1 July 2026. Melbourne Water must engage with its customers to inform its price submission. The price submission will also set out the service levels and value
A ban on ‘cold-call’ telemarketing under the Victorian Energy Upgrades (VEU) program took effect today, with doorknocking to be banned from 1 August 2024. The bans will protect consumers from unwanted marketing phone calls and visits about the VEU program, empowering consumers to choose whether they want to be contacted for marketing purposes. Under the bans, businesses must obtain consent from consumers before telephoning or visiting them to market energy efficient upgrades, products and
Licence grantedAustralian Gas Networks (Vic) Pty Ltd was granted a gas distribution licence on 11 December 1997. Licence variedThe licence was last varied on 1 May 2024 with effect from 1 October 2024.
The Essential Services Commission has released its final decision on the Victorian Default Offer electricity price, locking in lower prices for consumers and small businesses. From 1 July 2024, the average rate Victorian Default Offer customers pay for their electricity will reduce by around $100 (or 6 per cent) for residential customers and around $260 (or 7 per cent) for small business customers.
After eight years at the Essential Services Commission, I have decided it is time to hand over the baton and not to serve another term as Chair of the Essential Services Commission. I will conclude my current term on 30 June 2024.It has been an absolute privilege and an honour to serve Victorian consumers as Chair for the last five years and as a commissioner since 2016.
ReAmped Energy Pty Ltd (ReAmped Energy) has paid $369,840 in penalties for failures related to ‘best offer’ obligations that affected 3,149 customers between 1 August 2022 and 30 June 2023.
Jess Young has been appointed as a commissioner. Her term will commence on 24 June 2024.An expert in regulatory economics, Jess is currently the Director of Networks and DER Integration, at the Victorian Department of Energy, Environment and Climate Action where she leads gas and electricity network regulation policy, DER integration and ZEV policy, as well as leading DEECA’s input into the Victorian Energy Minister’s engagement and decision making in the National Energy and Climate Ministerial
Our primary responsibility is to review and set maximum unbooked taxi fares and non-cash payment surcharges every two years.
We undertake inquiries at the request of government or relevant minister: see for instance metro and outer Melbourne share-ride taxi review 2012 and Geelong share-ride taxi review 2013.
Featured work
We are responsible for monitoring and reporting on energy licensees’ compliance with their regulatory obligations. Our audit program helps us to meet this objective as it provides:
- independent assurance that energy licensees understand and comply with their licence obligations
- an assessment of the accuracy of the self-identified reported breaches made by licensees, and the effectiveness of the systems, processes and controls to produce these reports.
Land Access Code of Practice Factsheet
Land Access Code of Practice Factsheet
The Land Access Code of Practice Factsheet provides information about what to expect when an electricity transmission company wants to access private land for a new project or upgrade.
(pdf, 516.43 KB
On 24 February, Ampol Energy (Retail) Pty Ltd (ACN 652 913 347) applied for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 and a licence to sell gas by retail under section 25 of the Gas Industry Act 2001.
Consultation on the applications closed on 24 March 2023. We received no submissions.
We granted the licences on 12 April 2023.
… hazelwood bess project co pty ltd – electricity generation licence hazelwood bess project co pty ltd was granted a licence to generate and sell electricity. breadcrumb home hazelwood bess project co pty ltd – electricity generation licence application date 30 june 2022 2022-06-29 submissions close 28 july 2022 2022-07-28 licence granted 10 august 2022 2022-08-10 overview on 30 june 2022, hazelwood bess project co pty (acn 643 891 703) applied for a licence to generate …
… bess longwarry pty ltd - electricity generation licence bess longwarry pty ltd was granted a licence to generate and sell electricity. breadcrumb home bess longwarry pty ltd - electricity generation licence application date 25 august 2022 2022-08-24 submissions close 22 september 2022 2022-09-22 licence granted 12 october 2022 2022-10-12 overview on 25 august 2022, bess longwarry pty ltd (acn 642 469 234) applied for a licence to … industry act 2000 (vic). consultation
CleanTech Energy Pty Ltd (ACN 603 595 704) (trading as Delorean Energy Retail) has applied for a licence to sell gas by retail under section 25 of the Gas Industry Act 2001 (Vic).
We may grant or refuse to grant the application for any reason we consider appropriate having regard to our objectives under the Gas Industry Act 2001 (Vic) and the Essential Services Commission Act 2001 (Vic).
We granted the licence on 1 December 2021.
On 26 July 2023, Y.E.S. Energy (SA) Pty Ltd (ACN 627 706 594) applied for a licence to wholesale electricity under section 18 of the Electricity Industry Act 2000.
Submissions closed on 23 August 2023. We did not receive any submissions.
On 15 September 2023 we granted the licence.
Licence grantedMTA Energy Pty Ltd (ACN 622 895 274) was granted an electricity retail licence on 10 February 2021. The licence can be accessed via the resources tab.Licence variedThe licence was last varied on 9 October 2024.
… glenrowan solar farm pty ltd - electricity generation and sale licence glenrowan solar farm pty ltd was granted a licence to generate and sell electricity. breadcrumb home glenrowan solar farm pty ltd - electricity generation and sale licence application date 4 august 2023 2023-08-03 submission close 1 september 2023 2023-09-01 licence granted 13 september 2023 2023-09-13 overview on 4 august 2023, glenrowan solar farm pty ltd (acn 655 353 058) applied for a … act 2000.
On 28 January 2022, Kiata Wind Farm Pty Ltd (ACN 607 460 873) applied to us under section 31 of the Electricity Industry Act 2000 (Vic) seeking approval to transfer its electricity generation licence in respect of the Kiata Wind Farm to Kiata ProjectCo Pty Ltd (ACN 645 707 517).
On 23 February 2022, the application for transfer was granted, having regard to our objectives under the Electricity Industry Act 2000 (Vic) and the Essential Services Commission Act 2001 (Vic).
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