On 25 October 2023, Hawkesdale Asset Pty Ltd (ACN 643 793 711) applied for a licence to generate electricity for supply or sale and to sell electricity under section 18 of the Electricity Industry Act 2000.
Submissions closed 5pm Wednesday 22 November 2023. We did not receive any submissions.
We granted the licence on 10 January 2024.
… lumea pty ltd as trustee for the lumea trust - electricity transmission licence lumea pty ltd as trustee for the lumea trust has been granted a licence to transmit electricity. breadcrumb home lumea pty ltd as trustee for the lumea trust - electricity transmission licence application date 5 december 2024 2024-12-04 submissions closed 20 january 2025 2025-01-19 licence granted 5 march 2025 2025-03-05 overview on 5 december 2024 lumea pty ltd as trustee for the lumea trust
On 27 February 2024, Progressive Green Pty Ltd (trading as Flow Power) (ACN 130 175 343) applied for a licence to wholesale electricity under section 18 of the Electricity Industry Act 2000.Consultation on the licence application closed on 26 March 2024. We did not receive any submissions.We granted the licence on 18 April 2024.
We are responsible for monitoring and reporting on the competitiveness and efficiency of the Victorian retail markets for electricity and gas.The dashboard provides a visual summary of key trends in the energy market and the performance of energy retailers.It pieces together key facts about the energy industry in areas such as retailers’ customer service and assistance provided to customers in payment difficulty.We provide updates on the energy market throughout the year.
Licence grantedDelta Power & Energy (Vales Point) Pty Ltd (trading as Delta Electricity ) (formerly Sunset Power International Pty Ltd (trading as Delta Electricity)) was granted an electricity retail licence on 21 March 2018. Licence variedThis licence was last varied on 13 March 2025. The licence can be accessed via the resources tab.
Australia’s largest energy retailer, Origin Energy, has been ordered to pay $17,605,000 by the Supreme Court of Victoria after admitting to breaches of Victoria’s energy rules that affected 668,750 customers.This is the largest financial penalty for breaches of Victoria’s energy rules in the state’s history. Between them, Origin Energy Electricity Limited and Origin Energy (Vic) Pty Limited admitted to:
More information
Supreme Court of Victoria judgement
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Media release: Origin penalised $17.6 million for failings affecting over 650,000 customers
This code covers aspects of electricity customer transfer process. It applies to:
- electricity distributors
- electricity retailers
- electricity metering providers
- electricity metering data providers.
Compliance and enforcement policy
The commission's compliance and enforcement policy outlines our approach to compliance and enforcement in the sectors we regulate and administer, including the Victorian Energy Upgrades program.
Compliance and Enforcement Policy
Licences grantedTelstra Energy (Retail) Pty Ltd was granted electricity and gas retail licences on 15 December 2021.Licences variedThe licences were last varied on 7 May 2025.
Licence GrantedAgora Retail Pty Ltd (ACN 612 806 381) applied for a licence to sell gas in Victoria under section 25 of the Gas Industry Act 2001 (Vic). We granted the licence on 8 March 2019.Licence variedThis licence was last varied on 5 May 2025.The licence can be accessed via the resources tab.
March 2025
6 May 2025 The commission has taken enforcement action against accredited businesses Accurate Marketing Pty Ltd (trading as Glow Green) and B&G Green Trading Pty Ltd (trading as Aussie Greenmarks) for allegedly breaching the Victorian Energy Upgrades (VEU) program rules.
… experiencing financial hardship and those who have been on the same plan for over four years pay a fair price for their power. retailers would be required to move customers: receiving assistance under the payment difficulty framework onto their cheapest plan in arrears for at least three months and with arrears above $1,000 onto their cheapest plan on contracts over four years old onto a reasonable price, considering
Information on the model used to calculate the cap
10 May 2023
Memo from Frontier Economics
For more information on the model used to calculate the pay-on-time discount cap, please view the Memo from Frontier Economics.
(pdf, 124.36 KB
… family violence resources for businesses our work to support victorians experiencing family violence has resulted in numerous developments in the energy and water sectors. view all resources here and learn more about our work in this area. breadcrumb home family violence resources for businesses overview our family violence framework our family violence framework demonstrates the commission’s ongoing … and expert advice the commission’s leadership role in promoting safe and flexible
… minimum feed-in tariff the essential services commission no longer sets minimum feed-in tariffs, following an amendment to the electricity industry act 2000. the 2024-25 minimum feed-in tariffs apply until 30 june 2025. from 1 july, electricity retailers may set their own feed-in tariffs. breadcrumb home minimum feed-in tariff overview the essential services commission no … everyday: 4 pm to 9pm 4.1 c/kwh 2.1 c/kwh 8.4 c/kwh why has the minimum tariff decreased? growth
We assess or reject applications for council rate caps higher than the cap set by the Minister for Local Government each year.In 2025, we received two applications to exceed the 3.0 per cent council rate cap set by the Minister for Local Government for 2025–26 from Hepburn Shire Council and Indigo Shire Council.Higher caps applied for and approvedThe following table outlines the higher caps that were sought (including minister's rate cap) for each financial year, and what we
Following a request from Indigo Shire Council, the Essential Services Commission has approved an application for a higher rate cap of 7.54 per cent for the 2025-26 financial year, 4.54 percentage points above the 3 per cent cap set by the Minister for Local Government.The rate increase is offset by the council’s plan to remove its Environmental Management Contribution charge, which currently funds community waste services. The $801,624 increase in rate revenue is equal to the revenue that Indigo will
… a appliance servicing) and registered builders are required to complete the training module: weather sealing safely with gas appliances. only licensed electricians registered with energy safe victoria can undertake: weather sealing (activity 15d) building-based lighting upgrades (activity 34) non-building based lighting upgrades (activity 35). safety training competency units training units to completed by installers seeking approval to undertake veu activities are