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We are seeking applications from auditors to conduct independent audits for the Victorian Energy Upgrades (VEU) program, to help protect consumers and program integrity. We encourage suitably qualified and experienced auditors to apply to conduct the following VEU audits, to ensure those operating under the program comply with program requirements:
Our energy team is responsible for:
- licensing businesses involved in supplying electricity and gas in Victoria
- establishing and maintaining codes and guidelines that outline the rules for the distribution of electricity and gas as well as retail energy sale in Victoria
- promoting and enforcing compliance with the codes
- reporting on the performance of energy businesses and on energy prices.
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Penalty Notices
Pacific Blue Retail Pty Ltd penalty notices
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Media Release: Energy
الحصول على "أفضل عرض للطاقة" (Get the 'best energy offer')
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هل تواجه صعوبة في دفع فواتير الطاقة؟ (Are you having trouble paying your bills
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Public Lighting Code of Practice Review
We are reviewing the Public Lighting Code of Practice to ensure it remains fit for purpose. The Public Lighting Code of Practice regulates the provision of public lighting activities by electricity
… port of melbourne regulatory resources access documents related to our port of melbourne regulatory framework. breadcrumb home port of melbourne regulatory resources the pricing order the port of melbourne's prescribed services are regulated by a pricing order , which is made under section 49a
We advise the Minister for Roads and Road Safety on:
- appropriateness of current accident towing and storage fees within metropolitan Melbourne
- whether unregulated services should be regulated (and what fees should apply)
- the relevant productivity adjustment factor that applies to annual changes in fees.
… port of melbourne reviews view reviews on the port of melbourne's process for setting land rents and rebalancing prescribed service tariffs. breadcrumb home port of melbourne reviews read more about our role in administering the port of melbourne pricing order . featured work port
Accident towing and storage charges
View our reviews of accident towing and storage fees within metropolitan Melbourne
Port of Melbourne
We monitor the port's compliance with price setting regulations, develop guidelines, and produce inquiries, studies and reviews that promote the long-term interest of port users.
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About the Essential Services Commission - Persian
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About the Essential Services Commission - Persian
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About the Essential Services Commission - Vietnamese
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About the Essential Services Commission - Vietnamese
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About the Essential Services Commission - Spanish
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About the Essential Services Commission - Spanish
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… public lighting code of practice review we are reviewing the public lighting code of practice to ensure it remains fit for purpose. the public lighting code of practice regulates the provision of public lighting activities by electricity distribution businesses. breadcrumb home public lighting code of practice review consultation paper 28 august 2025 2025-08-27 submissions close 26 september 2025 2025-09-27 final
Guideline 3 (2025): Varying a Price Determination (Re-opening) provides guidance on the circumstances in which a price determination may be varied, and the process for varying a determination, including how a water business may apply to the commission to vary its price determination (via a re-opening of the determination). The guideline also sets out the commission’s expectations of a water business when making an application.This guideline does not impose any new obligations on a
Every year, we publish trends in electricity and gas market offers for Victorian households and small businesses.This data was previously released in the commission’s Victorian Energy Market Report (VEMR). The commission ceased publishing the VEMR in 2025. The commission’s reporting on the energy market is now centrally located on the Victorian Energy Market Reporting Hub.
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5 September 2025
Media release: Businesses punished over phantom energy efficiency upgrades
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24 September 2025The Essential Services Commission has taken enforcement action against A.K. Alvi Enterprises Ptd Ltd (
Your consumer rights and the support available to you
Electricity and gasLearn more about your energy rights, our reporting on the sector, and options available if you're struggling to pay your energy bills.Energy bill support for Victorian consumersYour rights if you are anticipating or experiencing payment
… have your say on north east water's proposed investment plans and prices 13 october 2025 the essential services commission is seeking community feedback on how much north east water is proposing to charge its customers for water services over the next five years, as part of the commission's 2026 water price review . under north east water's pricing proposal, the typical household bill for its owner-