As required under the Local Government Act, we:
- assess, then accept or reject higher cap applications
- undertake council compliance reports, provide advice to the Minister for Local Government on the annual rate cap and other matters
- develop guidance and resources for councils and undertake studies and reviews as required
- report on outcomes in the sector
How to apply for product approval
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Setting standards
We determine some of the requirements for lighting products and in-home display units, including.
- performance and installation requirements
- minimum
… feed-in tariffs, following an amendment to the electricity industry act 2000. getting the best energy offer find out how to ensure you're on the best offer available from your energy retailer. all electricity and gas prices, tariffs and benchmarks embedded network tariffs (including caravan parks) information about how to find your local area retailer's standing offer and the maximum tariffs that can be charged in embedded networks. (, )
More information
Activities offered under the VEU program
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Fee waivers, reductions and refunds
Information on circumstances in which VEU program fees may be waived, reduced or
… how to become a veu accredited person become accredited to undertake approved activities under the victorian energy upgrades (veu) program. breadcrumb home how to become a veu accredited person overview how to apply to become accredited only accredited persons are able to create certificates under the victorian energy upgrades program. to apply to become an accredited person, you must; open a veu account read the application guide for accredited persons
… home energy rating assessment activity learn about the home energy rating assessment activity that can be undertaken by an accredited person under the victorian energy upgrades (veu) program. breadcrumb home home energy rating assessment activity home energy rating assessment activity home energy rating assessment activity (activity 45) activity 45 involves an assessment of the energy … victorian energy efficiency certificates (veecs) under this activity. (pdf, 216.06 kb) get involved
The new Victorian Energy Upgrades (VEU) Registry system launched on 3 June 2025. With the transition to the new system, the accredited persons finder below reflects information as at 23 May 2025 (i.e. data available in the previous VEU Registry system).We are working to update the page to reflect accredited persons data in the new system as soon as possible. We apologise for the inconvenience. Search for an accredited provider who may help you access discounts for
Products to be installed under the Victorian Energy Upgrades (VEU) program need to be listed in the VEU Register of Products by the time Victorian energy efficiency certificates (VEECs) are created.The exceptions to this are:
- gas efficiency products (installed under activities 38 to 42)
- cold room upgrades (installed under activity 43)
- products installed under project-based activities (except lighting products installed under PBA)
… 26 may 2025 the essential services commission has released its final decision on the victorian default offer to apply from 1 july 2025 to 30 june 2026. the final decision follows industry and community consultation on the draft decision released in march , as well as further economic analysis using the latest data. the victorian default offer is a fair, independently set electricity price that: gives victorians access to a reasonable electricity deal, even if they are unable or
… electricity and gas licences we review and make decisions on applications for electricity and gas licences. we can also transfer, vary or revoke licences. breadcrumb home electricity and gas licences overview anyone generating, transmitting, supplying or selling electricity, supplying gas or selling gas to retail customers in … or gas licence (, ) offshore wind under
More information for consumers
Find out more about energy bills, supply and our reporting on the electricity and gas sector.
Information for electricity and gas consumers
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Information in other languages
… risks and spillages by aps to installers provide a proportional and balanced approach to managing these risks . where to get help if you have any questions with respect to matters set out above, please contact veu support on (03) 9032 1310 or veu@esc.vic.gov.au . 7 february 2019 download this update as a pdf (pdf, 299.9 kb) … We have finalised our training and licensing requirements for incandescent GLS or compact fluorescent lamp (CFL) replacement activities (activity
Following our 2019 review of the Victorian Energy Efficiency Target Guidelines, we have decided to implement all the key amendments from the draft decision (PDF).
The amended guidelines was gazetted on the Victorian Government Gazette on 16 May 2019. The new guidelines takes effect on 3 June 2019.
Summary of key changes to the guidelines
These include:
- changes to Register of Products requirements
- allowing
Tango Energy is a small energy retailer that sells electricity. Tango Energy underwent a baseline audit by Deloitte on the following topics. View all energy business audit reports.
Audit results
Here is what the auditors found in each area, including a grade (green, yellow or red).
… self meter reads to help ease consumer bill shock 21 march 2019 victorian consumers will be given the power to request an adjusted bill from their energy retailer after providing an update of their gas usage under changes to the state’s energy rules. under the new rules set by the essential services commission, customers who receive an estimated bill will be able to do their own meter reading from 1 july this year. gas
We assess or reject applications for council rate caps higher than the cap set by the Minister for Local Government each year.
In 2019, we received two applications to exceed the 2.5 per cent council rate cap set by the Minister for Local Government for 2019–20 from Mansfield Shire Council and Warrnambool City Council.
Higher caps applied for and approved
The following table outlines the higher caps that were sought (including minister's rate cap) for each
Victoria’s energy regulator has ordered Wattly Pty Ltd to surrender almost 38,000 Victorian energy efficiency certificates* after being found to have breached the rules of the Victorian Energy Upgrades program (formerly known as the Victorian Energy Efficiency Target scheme).
The Essential Services Commission administers the program for the Victorian government.