This guideline provides energy retailers and distributors with information on what they need to report to us.
Compliance and Performance Reporting Guideline
Overview
We use information provided by energy businesses to monitor and produce reports on their performance and compliance with regulatory obligations.
This guideline sets out what retailers and distributors need to report to us.
To help ensure we receive the correct information, we ask regulated businesses to use reporting templates we have created.
Changes to the guideline from 1 July 2020
We have published updates to the guideline, which ensure it aligns with new customer entitlements that came into effect on 1 July 2019.
The new version will come into effect from 1 July 2020.
Current version of the guideline
This version of the guideline applies until 30 June 2020.