We are reviewing the prices to apply for Yarra Valley Water customers from 1 July 2023.
Yarra Valley Water price review 2023
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Guidance paper26 October 2021
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Yarra Valley Water price submission30 September 2022
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Consultation on price submission closes1 December 2022
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Draft decision20 December 2022
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Consultation on draft decision closes10 March 2023
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Final decisionMay 2023
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New prices apply1 July 2023
Overview
We are reviewing the prices to apply for Yarra Valley Water customers from 1 July 2023
We are assessing the proposal against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order, and the commission’s PREMO pricing framework.
PREMO includes incentives for Victoria's water businesses to put forward their best offer to customers and deliver the outcomes its customers value most.
Following consultation, we issue a determination that sets the maximum prices that Yarra Valley Water may charge customers.
We sought feedback from customers and stakeholders at multiple points throughout the price review process to inform our decision-making process.
Our draft decision on Yarra Valley Water's price submission
Following our consultation on Yarra Valley Water’s price submission, we released a draft decision in December 2022.
Consultation on our draft decision closed on Friday 10 March 2023.
Submissions can be viewed in the resources tab of this page.
Public forum
We held an online public forum for stakeholders to find out more about our draft decision on Yarra Valley Water prices to apply from 1 July 2023.
The forum took place at 1pm on Thursday 23 February 2023.
Key facts about our draft decision
Bills are proposed to decrease (excluding inflation)
Typical annual residential owner occupier water bills for 2023-24 will be $986 a by 4.5 per cent decrease from $1034 in 2022-23. This is followed by an additional 4 per cent decrease in 2024-25. This excludes inflation which is added to bills each year. Average water bills will then increase by inflation for the remaining three years of the price period.
Tariff changes are proposed
Yarra Valley Water proposes to reduce its fixed water and sewage service charges for the first two years, then increase them by inflation for the remaining three years of the price period.
Yarra Valley Water also proposes to combine sewage disposal and water usage charges for residential customers.
Six outcome commitments
Yarra Valley Water worked with its customers to develop outcomes, with accompanying measures and targets to track its performance each year.
It will Caring for Country in all decisions, including its approach to delivering on its outcome commitments and targets. Yarra Valley Water’s outcome commitments to its customers are:
- 'Safe and pleasant drinking water'
- 'Reliable water and sewerage services'
- 'Timely response and repair'
- 'Service that meets everyone’s needs'
- 'Saving water for the future'
- 'Looking after our natural environment'.
Proposed typical bills 2022–23 to 2027–28
Prices and tariffs are only part of the bill. Your actual bill depends on factors such as the amount of water and services you use. Yarra Valley Water provided us with typical bills for different customer groups and water volumes.
Residential customers
Typical water and sewerage bills 2022–23 to 2027–28, excluding inflation.
| 2022–23 | 2023–24 | 2024–25 | 2025–26 | 2026–27 | 2027–28 | |
|---|---|---|---|---|---|---|
| Owner occupier | 1034 | 986 | 956 | 956 | 956 | 956 |
| Tenants | 504 | 480 | 466 | 466 | 466 | 466 |
Non-residential customers
Typical water and sewerage bills 2022–23 to 2027–28, excluding inflation.
| 2022–23 | 2023–24 | 2024–25 | 2025–26 | 2026–27 | 2027–28 | |
|---|---|---|---|---|---|---|
| Small non-residential | 1575 | 1503 | 1457 | 1457 | 1457 | 1457 |
| Medium non-residential | 5644 | 5386 | 5222 | 5222 | 5222 | 5222 |
| Large non-residential | 48732 | 46505 | 45090 | 45090 | 45090 | 45090 |
Yarra Valley Water's price submission
We consulted on Yarra Valley Water's price submission until 1 December 2022. Submissions can be viewed in the resources tab of this page.
Next steps
We are considering submissions received and expect to release a final decision and determination in May 2023.
Find out more
Read about how we regulate the water sector or contact us for more information.
Resources
Feedback on Yarra Valley Water draft decision
We consulted on our draft decision between 20 December 2022 and 10 March 2023. We received two submissions including one confidential submission.
See our Submissions Policy for how we approach anonymous and confidential submissions.
Feedback on Yarra Valley Water price submission
We consulted on Yarra Valley Water's price submission until 1 December 2022 mostly via Engage Victoria. We received 6 submissions including 1 confidential submission. Submissions included feedback on proposed prices, proposed outcomes and waterways management.
We consider all feedback in our draft decision on Yarra Valley Water's proposals.
See our Submissions Policy for how we approach anonymous and confidential submissions.
Guidance
Our guidance to Yarra Valley Water on preparing its price submission.