VEU product applicants

All products to be installed under the Victorian Energy Upgrades (VEU) program needs to be listed in our Register of Products by the time Victorian energy efficiency certificates (VEECs) are created.

This usually involves a product application and approval process. The exceptions to this are certain Greenhouse and Energy Minimum Standards (GEMS) listed products, approved products for public lighting upgrade activity (AEMO) and gas efficiency products.

Get a product listed on our Register of Products

To get a product approved by us and added to the Register of Products, submit an application through your online VEU account.

If you do not have one, you can open a new VEU account. Application must be supported by the correct documentary evidence. See the relevant product guides for details.

Access the product application guide and detailed product guides, via the product application resources tab, for guidance on how to apply and evidentiary requirements.

Product nominations

We may have a long queue of products to assess at any given point in time. We have established a nomination system to help prioritise the products most likely to be installed under the program.

Any person accredited for a particular program activity can submit a product nomination for products they intend to install as part of that activity.

Nominations can be made through your VEU account. When an accredited person submits a product application related to an activity that they are approved to undertake, the product is automatically nominated.

Greenhouse and Energy Minimum Standards products 

Certain products listed on the GEMS register are eligible for certificate creation under the program upon installation, even if not listed on our Register of Products. These include:

• reverse cycle air conditioners
• refrigerators and freezers
• televisions
• clothes dryers
• electric motors
• refrigerated display cabinets.

However, all products must be recorded in our Register of Products to enable certificate creation in the VEU Registry. 

We populate the register on a periodic basis (at least annually) with eligible products from the GEMS register.

Usually, you should not need to apply to us to have a product listed on our register for one of these activities. However, if a valid product that you want to install is listed on the GEMS register and not on our register, you can apply for it to be listed via your VEU account, with minimal supporting documentation.

Approved products for public lighting upgrade activity

For products to be installed under the public lighting upgrade activity, the product either needs to be a listed on the AEMO load table or a approved by us.

Given the specialised nature of this activity, we require accredited persons (or any other interested stakeholder) to submit an application to us for inclusion of AEMO approved products on our register. Minimal supporting documentation is required.

Unlike our GEMS products approach, we do not pre-populate our register with valid AEMO-approved products.