Appliance activities

This page provides information for accredited providers and scheme participants of the VEU program. To access consumer information on the program, please go to the Energy saving information for consumers page.

This category includes:

• high-efficiency refrigerator and freezer (activity 22)
• high-efficiency television (activity 24)
• energy-efficient clothes dryer (activity 25)
• high efficiency pool pump (activity 26)
• in-home display unit (residential only) (activity 30)
• induction cooktop and freestanding combined induction cooking product (activity 46).

Activities 22, 24, and 25 only require accredited persons to collect a written record of purchase of eligible products (and not a record of the physical installation of these products as required in other activities under the program). For activity 46, Victorian energy efficiency certificates (VEECs) can be created by the accredited person where eligible induction cooktops or freestanding combined induction cooking products are sold to the energy consumer in accordance with the activity requirements. 

Note: VEECs for activities 22 and 24 are not able to be created in the newly launched VEU Registry system. VEEC creations for these activities will be implemented into the new system in Q3 2025. Accredited persons seeking to create VEECs for these activities should advise us of your interest in undertaking these activities by email: veu@esc.vic.gov.au 

Non-residential appliance activities

This category includes:

• high-efficiency motor (activity 31)
• refrigerated display cabinet/refrigerated cabinet (activity 32) - a discount factor of zero was applied for installation of products belonging to product class 1 to 11 (inclusive) under the GEMS (Refrigerated Cabinets) Determination 2020 (Cth) effective from 29 June 2022
• refrigeration/ventilation fan motor activities (activity 33)
• water efficient pre-rinse spray valve activities (activity 36).

Note: VEECs for activities 31 and 33 are not able to be created in the newly launched VEU Registry system. Accredited persons seeking to create VEECs for these activities should advise us of your interest in undertaking these activities by email: veu@esc.vic.gov.au 

If you are interested in undertaking appliances activities, you can either:

• work with an accredited person who is accredited to undertake these activities
• apply for accreditation or, if you are already an accredited person, apply for additional activity approval.

Any products installed as part of these activities must be listed on the VEU Register of Products by the time of certificate creation. For most activities, this involves a product application process.  

For induction cooktop (activity 46), products approved for listing by the Secretary of the Department of Energy, Environment and Climate Action on the VEU website is automatically listed on the VEU Register of Products.

Products for the following activities that are listed on the Greenhouse and Energy Minimum Standards (GEMS) Register must still be listed on the VEU Register of Products before VEECs can be created. You must still apply to have these products listed on the VEU register: 

• high-efficiency refrigerator and freezer (activity 22)
• high-efficiency television (activity 24)
• energy-efficient clothes dryer (activity 25)
• high-efficiency motor (31A product only) (activity 31).

Go to the product applicants page for information on how to apply for a product to be listed on the VEU Register of Products.

Activity guide

A trial duplicate address checking tool is now available for weather sealing, low flow shower roses and in-home displays that allows accredited persons to check whether Victorian energy efficiency certificates have been created at an address for these residential activities.

The below fact sheet provides more information about the tool, instructions and appropriate use.