One of our statutory functions is to administer the licensing of energy retail, distribution, transmission and generation activities. Licensees are required to comply with the conditions of their licences and other obligations, to monitor their compliance and to report compliance breaches. We may require licensees periodically to undertake independent audits of their compliance with their obligations.
In mid-2013, this program of energy retail audits was extended to licensed
… potential savings compared to their retailer’s best offer. retailers can increase tariffs for customers on retail energy contracts once per year. this is common practice, and customers are notified when this takes place. over time, these annual price increases move old contracts move further away in price from new, more competitive market offers. the potential savings for some customers compared to their retailer’s best offer are up to: $730 for customers receiving
On 1 May 2025, AusNet Infrastructure No. 2 Pty Ltd as trustee for the AusNet Infrastructure No. 2 Trust (ACN 677 120 311) applied for a licence to transmit electricity under section 18 of the Electricity Industry Act 2000 (Vic).We may grant or refuse to grant the application for any reason we consider appropriate having regard to our objectives under the Electricity Industry Act 2000 (Vic) and the Essential Services Commission Act 2001 (Vic).How we assess licence
1 May 2025The commission has taken enforcement action against MYOM Australia Pty Ltd (trading as MYOM Australia) for allegedly breaching the Victorian Energy Upgrades (VEU) program rules. Alleged breach MYOM Australia allegedly breached the VEU program rules by creating Victorian energy efficiency certificates (certificates) for 250 non-building based lighting upgrades where the lighting designer did not hold a qualification required by the VEU program rules to prepare a lighting design.
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8 May 2025
Media release: Business fined $69,231 for illegal telemarketing
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8 May 2025 The commission has taken enforcement action against accredited business Astra Green Solutions Pty Ltd (trading as Astra Green)
… and be clear on the rules and consequences of misuse. it says energy and water businesses should bring family violence risk into workplace safety culture and reconsider joint and several liability in relation to joint debts. other recommendations for industry, government and regulators include: introducing policies, terms and conditions that make it clear that essential services are no place for domestic and financial abuse adopting a shared industry financial abuse
9 April 2024The commission has taken enforcement action against MYOM Australia Pty Ltd (MYOM) for an alleged contravention of a condition of its accreditation under the Victorian Energy Upgrades (VEU) program.
7 May 2024We are reminding stakeholders of the changes to product requirements for some water heating activities as outlined in Victorian Energy Upgrades (VEU) Specifications – v.16.0.
The Essential Services Commission is seeking feedback on its review of the Energy Retail Code of Practice.
Under the Port Management Act 1995, we are responsible for the economic regulation of shipping channels, berth infrastructure and related port services in Victoria. The Act required us to conduct this review every five years.
The review was conducted in the context of the legislative, regulatory, and ownership arrangements that applied at the time. It did not consider the future potential ownership arrangements of the Port of Melbourne
… information for ratepayers learn about your rights as a council ratepayer. information for ratepayers in victoria, council rate increases are limited by a rate cap, which is either the average rate cap set by the minister for local government, or a higher cap approved by us. the minister sets the average rate cap for each financial year. average rate caps can apply to all councils, a class of … our rate capping outcomes reports , please contact us . if your query or complaint does not
Commercial passenger vehicle prices
View maximum fares for taxis that are hailed on the street or caught from a rank within the ‘metropolitan’ and ‘urban and large regional’ zones in Victoria. Access information on non-cash
We acknowledge the Traditional Owners of the lands and waterways on which we work and live.
We acknowledge all Aboriginal and Torres Strait Islander communities, and pay our respects to Elders past and present.
As the First Peoples of this land, belonging to the world’s oldest living cultures, we recognise and value their knowledge, and ongoing role in shaping and enriching the story of Victoria
We no longer monitor regional and country taxi faresPrior to July 2018, we published annual monitoring reports assessing the performance of taxis in regional and country Victoria. We no longer have a legislated role to undertake this function.Our reports described trends in fares and costs and identified potential misuses of market power that warrant further investigation. This helped hold taxi operators accountable to the communities they serve.Safe Transport
We have received and assessed one application for a higher cap for 2018-19. Monash City Council applied for a one year higher cap of 3.53 per cent.
We have approved an alternative higher cap of 2.57 per cent, which is 0.32 per cent above the minister’s cap.
Our Monash City Council Decision on Application for a Higher Cap 2018-19 paper outlines our assessment approach and explains how we reached our decision.
We have also published the Monash City Council
… tariffs for victorian water businesses each year, we produce tariff schedules for victorian water businesses. the schedules outline the maximum prices each water business can charge their customers for specific services, such as water delivery and sewage … kb) 27 june 2024 coliban water - 2024-25 tariff schedule (pdf, 342.68 kb) 27 june 2024 east gippsland water
Before 31 December each year, the Minister for Local Government sets the local council rate cap for the next financial year. The rate cap limits the maximum amount a council can increase general rates and municipal charges. The minister can set a cap that applies to all councils, a group of councils or a single council.If the rate cap does not meet a council’s needs, the council can submit a higher cap application for up to four years of higher caps at a time.We
Congratulations on your new role, and welcome to the Essential Services Commission! This page helps new employees ensure they've completed all required forms and processes before they start working at the commission. Please read through each of the sections below to ensure you complete critical steps, including:
- filling out payroll and employee documentation
- accessing information about superannuation and your entitlements
- applying for recognition of prior
'My lanyard was designed by the Warlukurlangu Artists Aboriginal Corporation, from the Yuendumu community in the Northern Territory. I came across these designs at a conference where a young Yugambeh woman opened the event by inviting us to see the country as she sees it. This lanyard reminds me of how important it is to step outside my usual world view, and to look at situations from other perspectives.
… promoting predictable accident towing and storage fee prices 06 september 2018 by matthew giampiccolo, project manager at the essential services commission in this article, we’ll look at three questions: how many accidents require a tow truck in victoria? what were our draft conclusions from our assessment of regulated prices? how does the productivity factor affect regulated prices and benefit consumers? the accident towing industry is responsible for the towing and storage of