… greater western water price review 2024 we have approved the prices to apply for greater western water customers from 1 july 2024. breadcrumb home guidance released 20 september 2022 2022-09-19 price submission due 29 september 2023 2023-09-28 consultation opens 4 october 2023 2023-10-03 consultation closes 15 december 2023 … consultation closes 7 may 2024 2024-05-07 final decision and price determination 18 june 2024 2024-06-17 new prices apply 1 july 2024 2024-06-30 overview we have
Licence grantedCitiPower Pty Ltd was granted a licence on 3 October 1994. The licence can be accessed via the resources tab.Licence variedThis licence was last varied on 19 June 2025.
… pricing plan 23 june 2023 the essential services commission has released its final decision on yarra valley water’s five-year pricing plan , with typical bills in 2023-24 set to increase by $21. this means typical annual water and sewerage bills for residential owner occupier customers will increase 2.1 per cent – from $1,028 to $1,049 – from 1 july 2023. for the remaining four years to 2028, typical annual water and sewerage prices for residential
… pricing plan 23 june 2023 the essential services commission has released its final decision on westernport water’s five-year pricing plan , with typical bills in 2023-24 set to increase by $90. this means typical annual water and sewerage bills for residential owner occupier customers will increase 7.3 per cent – from $1,227 to $1,317 – from 1 july 2023. for the remaining four years to 2028, typical annual water and sewerage prices for residential
… pricing plan 23 june 2023 the essential services commission has released its final decision on south gippsland water’s five-year pricing plan , with typical bills in 2023-24 set to increase by $111. this means typical annual water and sewerage bills for residential owner occupier customers will increase 9.6 per cent – from $1,154 to $1,265 – from 1 july 2023. for the remaining four years to 2028, typical annual water and sewerage prices for residential
The Essential Services Commission has completed its review of pricing proposals from 14 of Victoria’s water businesses for the next five years.
As a result of the price review, prices will increase for most Victorian residential customers – but, for most, these will be below inflation.
Typical household water and sewerage bills from 1 July for owner-occupier households will rise on average by around $22 (or 2 per cent) in metropolitan Melbourne, and around $74 (or 6.5 per cent) in regional Victoria.
… pricing plan 23 june 2023 the essential services commission has released its final decision on gippsland water’s five-year pricing plan , with typical bills in 2023-24 set to increase by $51. this means typical annual water and sewerage bills for residential owner occupier customers will increase 3.7 per cent – from $1,363 to $1,414 – from 1 july 2023. for the remaining four years to 2028, typical annual water and sewerage bills for residential customers
… the veu registry and the commission’s guidance documents and forms to reflect the amendment of the above instrument on the 31 may 2023. we have now released updated guidance documents and forms to incorporate further changes to reflect the updated activity requirements in the veu specifications. we have also made changes to the appliance activity guide in response to stakeholder feedback on the activity’s eligible baseline condition. changes to
The Essential Services Commission has amended the Water Industry Standards, the rules that set out the level of service water businesses must provide to customers across Victoria. The changes take effect from 1 April 2024.
On 1 March 2024, Tesla Energy Ventures Australia Pty Ltd (ACN 665 982 365) applied for a licence to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).We may grant or refuse to grant the application for any reason we consider appropriate having regard to our objectives under the Electricity Industry Act 2000 (Vic) and the Essential Services Commission Act 2001 (Vic).Submissions closed on Friday 29 March 2024. You can read the submissions we received
… blue nrg pays $436,176 in penalties for alleged ‘guaranteed service level payment’ failures 12 march 2024 energy retailer blue nrg pty ltd (blue nrg) has paid $436,176 in penalties for allegedly breaching the victorian energy rules 1 related to guaranteed service level payments between july 2021 and june 2022. the essential services commission gathered evidence that blue nrg allegedly failed to credit guaranteed … the prescribed timeframe. 1 The
Penalty notices
2 February 2024
Blue NRG Pty Ltd penalty notices 2024
(pdf, 4.13 MB)
More information
12 March 2024
On 6 February 2024, Cranbourne BESS Project Co Pty Limited as trustee for the Cranbourne BESS Project Trust applied for a licence to generate electricity for supply or sale, under section 18 of the Electricity Industry Act 2000 (VIC).
Consultation on the licence application closed on 5 March 2024. We did not receive any submissions.
We granted the licence on 19 March 2024.
A commission investigation identified Victorian energy efficiency certificates (VEECs) created by accredited business Auspro Group Pty Ltd (Auspro) that allegedly breached the Victorian Energy Upgrades (VEU) program rules.Alleged breachAuspro allegedly breached the VEU program rules by creating 298 VEECs that did not comply with the rules, due to inaccurate claims about baseline lighting and upgrades installed.
The enforceable Land Access Code of Practice came into effect on 1 March 2024.
Do you live in an apartment building, caravan park or retirement village or other multi-tenanted premise? If so, your electricity may be supplied by a single energy seller. This is called an embedded network.
Victorian customers are benefiting from family violence protections available from their water businesses, according to a new report by the state economic regulator.
More than half a million Victorian households and businesses accessed energy saving upgrades in 2022
… with energy efficient led lamps. “the victorian energy upgrades program has enabled the school to upgrade our lighting at virtually no cost and has the potential to save us thousands of dollars,” principal michael gill said. “i would encourage other schools to participate.” the report also outlines the commission’s compliance and enforcement actions in 2022 to address alleged behaviours, conduct and outcomes that harm the program. these include: 1,020 audits and 20 investigations
We have completed our reviewWe released our final decisions on the maximum prices to apply for Goulburn-Murray Water and Greater Western Water customers from 1 July 2024 to 30 June 2028.How this affects youGreater Western Water provides water and sewerage services to residential and business customers in metropolitan Melbourne.Goulburn-Murray Water provides water and drainage infrastructure services to rural customers in northern Victoria.Our determination impacts how much
I'm a Project Analyst at the Victorian Energy Upgrades division at the commission.
For me, a big part of enjoying my work comes from knowing that I'm part of something that really makes a difference. My division is made up of people who are passionate about our mission: helping Victorians reduce their energy bills and their greenhouse gas emissions. When I get home at the end of the day, I'm really satisfied by the work I've done.