Languages
Arabic
إنها طاقتك VICTORIA
(, )
Chinese simplified
这是您的 能源 VICTORIA
We are responsible for setting, and annually reviewing, the Victorian Default Offer (VDO) prices. The default offer is designed to be a simple, trusted and reasonably priced electricity option that safeguards customers that are unwilling or unable to engage in the market.
We have set the Victorian Default Offer prices to apply from 1 January 2022 to 30 June 2022.
Our final
Victorian Government coronavirus website
View information on exposure sites, testing and restrictions.
(, )
28 October 2021
The Victorian Government has announced that from 6.00pm, Friday 29 October 2021 there will be a further easing of restrictions across
2 June 2021
New coronavirus restrictions
The Victorian Government has announced circuit-breaker restrictions that will be in place from 11.59 pm Thursday 27 May 2021 and are expected to remain in place until 11:59 pm on Thursday 10 June.
Apsu Power Pty Ltd (ACN 613 995 243) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).The applicant proposed to generate electricity at the Apsu solar farm located approximately 33 kilometres north of Shepparton, in the town of Numurkah.Consultation on the licence application closed on 15 July 2021.We granted the licence on 28 July 2021.
Safeguarding the community and protecting the rights of Victorian households and small businesses have been among the main priorities for Victoria’s independent economic regulator during the past year of unprecedented challenges.
As outlined in its Annual Report 2019-20, tabled today in parliament by Assistant Treasurer Danny Pearson, the Essential Services Commission held the providers of essential services to account and responded directly to the needs of the Victorian community.
After penalising 1st Energy in 2019, we followed up with an audit to re-examine their understanding of what it means to obtain explicit informed consent from a customer before transferring them.
Download the update as a PDF
4 January 2021
Changes to licensing requirements for plug in style refrigerated cabinets
(pdf, 131.95 KB)
4 January 2021
Current requirements for installing refrigerated display cabinets
Our current training/
Penalty notices
18 December 2020
Alinta Energy penalty notices 2020 (imposing conditions on assistance)
(pdf, 1.13 MB)
Further information
22 January 2021
Download this update as a PDF
(pdf, 133.4 KB)
22 January 2021
Our mandatory safety training units (VU21858 and VU21859) expired on 31 December 2020. As part of the reaccreditation process, the content of these two training units have
Licence grantedOn 9 February 2021, Maximum Energy Retail Pty Ltd (ACN 632 900 139) applied for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 (Vic).We granted the licence on 10 March 2021. The licence can be accessed via the resources tab.Licence revokedMaximum Energy Retail Pty Ltd's licence was revoked with effect from 3 August 2024. Read our news update for more information.
Each year we consult on the minimum electricity feed-in tariff that your energy company is allowed to pay you for power you export to the grid (from sources including solar panels). We receive a lot of stakeholder feedback and questions on the minimum feed-in tariff.
In this article we look at one of the most common questions.
Question:
What are the responsibilities of the commission when it comes to setting the minimum feed-in tariff? Does it consider solar panel owners?
Answer:
When we set the minimum feed-in tariff, we aim to ensure solar customers are being paid an efficient price for their energy by their retailer.
Our decisions are made in the long-term interests of all Victorian consumers. This includes:
11 August 2022
AGL payment difficulty framework and disconnections enforceable undertaking 2022
(pdf, 348.51 KB)
More information
11 August 2022
EnergyAustralia enforceable undertaking 2022
(pdf, 1.08 MB)
More information
Energy Retail Code of Practice
… agl under scrutiny from regulator over alleged wrongful disconnections and failing to help customers in bill stress 11 august 2022 the essential services commission has accepted a court enforceable undertaking from agl sales pty ltd (agl) following allegations it failed to comply with rules in place to protect customers facing bill stress, and disconnected customers wrongfully. evidence gathered by the regulator shows agl allegedly applied system … victorian government’s utility relief
The Energy Innovation Toolkit is now live and open to businesses seeking to test innovative technologies, approaches, business models, products and services in the Victorian energy market.
Licence granted
1st Energy Pty Ltd was granted a licence on 3 June 2016. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Penalty notices
18 July 2022
Origin Energy penalty notices 2022 (life support protections)
(pdf, 170.38 KB)
18 July 2022
Origin Energy penalty notices 2022 (payment difficulty
Licence grantedIpower Pty Ltd and Ipower 2 Pty Ltd (trading in partnership as ENGIE) was granted an electricity retail licence and gas retail licence on 28 June 2005. The licences can be accessed via the resources tab.Licence variedThe licences were last varied on 14 May 2024.