… customers who are experiencing difficulty with their water bills may be eligible for payment plans or assistance with applications for utility relief grants and other concessions. the commission has accepted central highland water’s revised new customer contributions proposal. new customer contributions (or developer charges) are levied by water businesses when a new connection is made to its water, sewerage or recycled
The Essential Services Commission has released its final decision on East Gippsland Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $93.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.5 per cent – from $1,238 to $1,331 – from 1 July 2023.
The Essential Services Commission has released its final decision on Lower Murray Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $78.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.7 per cent – from $1,018 to $1,096 – from 1 July 2023.
The Essential Services Commission has released its final decision on GWMWater’s five-year pricing plan, with typical bills in 2023-24 set to decrease by $7.
On 14 September 2018, Murra Warra Project Co Pty Ltd (ACN 616 990 731) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultations on the application closed on 17 January 2019. No submissions were received.
We granted the licence on 13 February 2019. The licence was varied 20 June 2023.
The Essential Services Commission has released its annual tariff approvals for four of Victoria’s water businesses for 2023–24, which came into effect on 1 July.
Greater Western Water, North East Water, Melbourne Water, and Goulburn-Murray Water each undertook detailed price reviews in previous years, and were not included in the commission’s price decisions announced in June.
The Essential Services Commission has published a series of reports to support better practice responses to consumers experiencing family violence. The reports provide expert practical advice on engaging victim-survivors in the design, delivery and evaluation of family violence reforms and customer vulnerability work in the energy and water sectors.
The Essential Services Commission has published the findings of its review into how Victorian energy retailers are implementing the payment difficulty framework.
Victoria’s water regulator has proposed updates to its water customer service codes to ensure they continue to meet the needs of customers, particularly those facing financial difficulty.
The Essential Services Commission has published the 2021 performance report for the Victorian Energy Upgrades program. The program is part of the Victorian Government’s efforts to reduce greenhouse gas emissions.
29 June 2022
Refrigerated cabinets discount factor
We have implemented changes to the VEU registry to implement the government's announcement today to remove incentives for any refrigerated cabinet products installed that belongs to products class 1 to 11 (inclusive) under the Greenhouse and Energy Minimum Standards (Refrigerated Cabinets) Determination 2020 (Cth). This change is in place until a full activity review can be undertaken by the Department of Environment, Land, Water and
7 July 2022
The Essential Services Commission acknowledges the queries and concerns that many accredited persons and scheme participants are raising in response to the recent announcements about the refrigerated cabinets activity under the Victorian Energy Upgrades program.
22 July 2022
Assessment of pending Victorian energy efficiency certificates
The Essential Services Commission thanks you for your ongoing support as we continue our investigation into multiple installations of refrigerated cabinets under the Victorian Energy Upgrades (VEU) program.
As we communicated earlier this month, we have recommenced our assessment of pending Victorian energy efficiency certificates for the refrigerated cabinet activity, focusing initially on those claims that
… energy affordability, cost of living, pandemic financial impacts drive calls to community support services 05 august 2022 we hosted our second community sector roundtable for 2022 in late july. our chairperson commissioner kate symons hosted the event, … organisations working across a range of issues and disciplines to advocate for and support victorian consumers, including those experiencing vulnerability. the group discussed key trends and concerns facing victorians against a new
The Victorian energy regulator has accepted court enforceable undertakings from EnergyAustralia Pty Ltd,
Overview
As part of its Energy Fairness Plan commitments, the Victorian Government reformed the enforcement framework that we operate under. To align with this new framework our energy codes have transitioned to to ‘codes of practice’.
The new enforcement framework was implemented via the Essential Services Commission (Compliance and Enforcement Powers) Amendment Act 2021 (Compliance and Enforcement Act).
The Compliance and Enforcement Act commenced on 1 December 2021 and
Further reductions in the costs of daytime wholesale electricity prices are behind a fall in the minimum solar feed-in tariffs for Victorian energy consumers.
The Essential Services Commission’s capacity to monitor and regulate the Victorian energy market has been significantly boosted with an update to its Compliance and Performance Reporting
Senior leaders from 17 of the state’s water businesses met with the Essential Services Commission at our first industry roundtable for 2022.
A wide range of topics were discussed, with a particular focus on recovering from the pandemic and operating with new and emerging challenges such as the floods along Australia’s eastern seaboard, and the invasion of Ukraine.
Victoria’s energy regulator is seeking input on principles that should apply when energy companies access land to undertake early works for transmission projects.
Significant upgrades to Victoria’s energy transmission grid will be necessary for Victoria to transition to net zero emissions by 2050. But social licence for these upgrades is threatened when energy companies fail to engage in a timely and respectful way with impacted communities.