Licence granted
Pacific Blue Retail Pty Ltd was granted an electricity retail licence on 1 August 2012. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 20 April 2023.
Licence granted
Lumo Energy Australia Pty Ltd was granted a licence on 25 October 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 with effect from 12 September 2022.
Licence granted
Origin Energy Electricity Limited was granted a licence on 25 October 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 with effect from 12 September 2022.
On 20 April 2022, Wangaratta Solar Farm Pty Ltd (ACN 608 644 435) has applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultation of the licence application closed on 14 October 2022. We did not receive any submissions.
We granted the licence on 7 December 2022. This licence was varied on 24 October 2023.
The Essential Services Commission has a social media presence on Facebook, LinkedIn and YouTube to provide information about our work and engage with the community.Community standardsIt is important that our online environments are safe, respectful and constructive places, and remain welcoming and useful to the community. We will not tolerate disrespectful, offensive, crude, hateful or irrelevant comments, or comments that make another person feel unsafe.We will delete comments that are:
25 January 2023
We are updating the forms to create Victorian energy efficiency certificates (VEECs) to collect lead generation information for the following VEU activities:
I'm a Senior Licensing and Regulatory Advisor in the Energy team at the commission.
I have extensive experience in the energy industry. I actually used to work at Shell as an industrial chemist so I've seen both sides. I was drawn to this role because I know that people can feel powerless or even frightened when they're confronted with a higher-than-expected energy bill or a surprise debt. I'm very passionate about the welfare of Victorian consumers.
Penalty notices
10 October 2022
QEnergy penalty notices 2022 (incorrect charging)
(pdf, 1.58 MB)
More information
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17 January 2023
Special care needs to be taken by accredited persons and scheme participants when draught proofing and weather sealing premises where there are existing flueless gas space heaters or open-flued gas space heaters installed. These appliances require a certain amount of fixed ventilation to exhaust the products of combustion from the premises and to operate safely. Weather sealing and draught proofing in premises with these heaters can contribute to the risk of carbon monoxide poisoning.
The Essential Services Commission’s annual report outlines the key regulatory outcomes delivered in 2021–22 to support Victorians to access vital water, energy, transport and council services.
More information
Momentum Energy wrongful disconnection enforceable undertaking 2023
(pdf, 1.51 MB)
16 February 2023
Media release: Momentum Energy allegedly wrongfully disconnects customer
Each year we consult on the minimum electricity feed-in tariff that your energy company is allowed to pay you for power you export to the grid (from sources including solar panels). We receive a lot of stakeholder feedback and questions on the minimum feed-in tariff.
In this article we look at one of the most common questions.
Water prices, tariffs and special drainage
View information on prices for certain water services, maximum annual water tariffs and special drainage area prices
The Essential Services Commission has released its draft decision on Gippsland Water’s proposed five-year pricing plan before a final decision is issued in June.
The Essential Services Commission has released its draft decision on GWMWater’s proposed five-year pricing plan before a final decision is issued in June.
This page summarises Melbourne Water's outcomes, measures, and targets for the regulatory period 2021–26, and actual performance against these commitments since 2021-22.More details are available on our outcomes reporting page.What are outcomes?Water businesses are accountable to their customers for delivering the outcomes set out in their price submissions, under our PREMO water pricing framework. Each business is required to report at least annually to its customers on:
On 24 October 2022, Ferguson Wind Farm Pty Ltd (ACN 608 631 321) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000. At the time Ferguson Wind Farm Pty Ltd applied for the licence, its ultimate holding companies were EIP Ruby Renewables Invest GmbH and BayWa EEH GmbH.
Ferguson Wind Farm Pty Ltd withdrew the licence application on 2 December 2022 because its ownership was
This policy provides information to external individuals and entities about how we handle confidential information, including personal, health, commercially sensitive and legally privileged information. Types of confidential information that we may handleThe types of confidential information that we may handle in performing our statutory functions include:
Overview
We have developed an enforceable code of practice in relation to how licensed electricity transmission companies access private land for activities on new transmission projects or when an existing line is upgraded, replaced or decommissioned.
The Land Access Code of Practice regulates the rules and processes that transmission companies must follow when accessing, or seeking to access, private land using statutory powers under the Electricity
Regulator seeks feedback on proposed approach to set electricity default offer prices for Victorians
… regulator seeks feedback on proposed approach to set electricity default offer prices for victorians 08 december 2022 victoria’s independent economic regulator is calling for feedback on its proposed approach to setting electricity default offer prices for 2023-24 . the victorian default offer is a simple and trusted … provides victorians with access to a fair electricity deal even if they are unable or unwilling to engage in the retail market. pricing