Download the update as a PDF
4 January 2021
Changes to licensing requirements for plug in style refrigerated cabinets
(pdf, 131.95 KB)
4 January 2021
Current requirements for installing refrigerated display cabinets
Our current training/
Penalty notices
18 December 2020
Alinta Energy penalty notices 2020 (imposing conditions on assistance)
(pdf, 1.13 MB)
Further information
22 January 2021
Download this update as a PDF
(pdf, 133.4 KB)
22 January 2021
Our mandatory safety training units (VU21858 and VU21859) expired on 31 December 2020. As part of the reaccreditation process, the content of these two training units have
Licence grantedOn 9 February 2021, Maximum Energy Retail Pty Ltd (ACN 632 900 139) applied for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 (Vic).We granted the licence on 10 March 2021. The licence can be accessed via the resources tab.Licence revokedMaximum Energy Retail Pty Ltd's licence was revoked with effect from 3 August 2024. Read our news update for more information.
Each year we consult on the minimum electricity feed-in tariff that your energy company is allowed to pay you for power you export to the grid (from sources including solar panels). We receive a lot of stakeholder feedback and questions on the minimum feed-in tariff.
In this article we look at one of the most common questions.
Question:
What are the responsibilities of the commission when it comes to setting the minimum feed-in tariff? Does it consider solar panel owners?
Answer:
When we set the minimum feed-in tariff, we aim to ensure solar customers are being paid an efficient price for their energy by their retailer.
Our decisions are made in the long-term interests of all Victorian consumers. This includes:
… customers from receiving application forms for the victorian government’s utility relief grant scheme . the scheme helps victorians experiencing financial hardship to pay electricity, gas or water bills. separately, three customers had their energy supply wrongfully disconnected after agl allegedly failed to provide them with payment assistance as required under the payment difficulty framework. under the enforceable undertaking, agl sales will: conduct annual training about payment
11 August 2022
EnergyAustralia enforceable undertaking 2022
(pdf, 1.08 MB)
More information
Energy Retail Code of Practice
The Essential Services Commission has accepted a court enforceable undertaking from AGL Sales Pty Ltd (AGL) following allegations it failed to comply with rules in place to protect customers facing bill stress, and disconnected customers wrongfully.
The Energy Innovation Toolkit is now live and open to businesses seeking to test innovative technologies, approaches, business models, products and services in the Victorian energy market.
Licence granted
1st Energy Pty Ltd was granted a licence on 3 June 2016. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Penalty notices
18 July 2022
Origin Energy penalty notices 2022 (life support protections)
(pdf, 170.38 KB)
18 July 2022
Origin Energy penalty notices 2022 (payment difficulty
Licence grantedIpower Pty Ltd and Ipower 2 Pty Ltd (trading in partnership as ENGIE) was granted an electricity retail licence and gas retail licence on 28 June 2005. The licences can be accessed via the resources tab.Licence variedThe licences were last varied on 14 May 2024.
Licences granted
Shell Energy Retail Pty Ltd was granted an electricity retail licence on 31 October 2007 and a gas retail licence on 13 February 2013. The licence can be accessed via the resources tab.
Licences varied
The licences were last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Origin Energy (Vic) Pty Ltd was granted a gas retail licence on 11 December 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
CovaU Pty Ltd was granted a gas retail licence on 25 February 2015. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
Licence granted
Alinta Energy Retail Sales Pty Ltd was granted a gas retail licence on 2 February 2012. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
Licence granted
1st Energy Pty Ltd was granted a gas retail licence on 28 November 2018. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
Licence granted
WINconnect Pty Ltd (ACN 112 175 710) applied for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 (Vic).
We granted the licence on 19 June 2013. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 4 September 2023.
Licence revoked
WINconnect Pty Ltd's licence was revoked with effect from 6 November 2023.
For the first time since 2014, the maximum fares for ‘unbooked’ taxis will increase in response to higher fuel costs and a driver shortage.