Licence grantedMultinet Distribution Partnership was granted a gas distribution licence on 11 December 1997. Licence variedThe licence was last varied on 1 May 2024 with effect from 1 October 2024.
The Essential Services Commission has formed a partnership with key leaders in family violence and economic abuse to develop better practice guides for energy and water businesses to support consumers who are experiencing family violence. Announced today at the Financial Counselling Australia Conference in Perth, the commission’s Safety by Design partnership brings together a team of independent experts:
23 May 2024Update to the Application Guide for Product ApplicantsWe have released an update to the Application Guide for Product Applicants to clarify the requirements for product test r
The Essential Services Commission has lowered the maximum interest rate water businesses can charge customers who do not pay their bills on time from 6.9 per cent to 6.2 per cent. As the state’s independent water regulator, each year the commission sets the maximum interest rate water businesses may charge customers on overdue bills.Marcus Crudden, Director of Price Monitoring and Regulation at the commission, says the maximum interest rate on overdue water bills is an important consumer protection.
The Essential Services Commission has released its draft decision on the 2024 taxi review, recommending an increase to maximum fares payable when a taxi is hailed from the street or at a taxi rank.
In its final decision on Greater Western Water’s prices for water services, the Essential Services Commission has approved new prices for customers over the 4-year period commencing 1 July 2024. Typical bills will rise by less than inflation in 2024-25. The typical annual water and sewerage bill for residential owner occupier customers in the central region will increase by $31 to $1,038 in 2024-25. And for the western region, the typical annual water and sewerage bill for residential owner occupier
The Essential Services Commission, Victoria’s independent energy regulator, has released its 2024–25 compliance and enforcement priorities. The priorities reflect the commission’s ongoing focus on protecting Victorian consumers.Commissioner Sitesh Bhojani says the commission takes an active approach to compliance and enforcement to protect the long-term interests of Victorian consumers.‘We have released our compliance and enforcement priorities for 2024–25, which apply to Victorian energy businesses and
The Essential Services Commission has released its final decision on the 2024 taxi review.
Energy retailer M2 Energy Pty Ltd (trading as Dodo Power & Gas) has paid penalties totalling $825,472 for allegedly breaching Victorian energy rules related to guaranteed service level payments and self-reporting. The Essential Services Commission gathered evidence that between May 2022 and February 2024, Dodo Power & Gas failed to credit 1,325 guaranteed service level payments to customers within the required timeframes. The late payments affected 978 customers
… first peoples – state relations group at the department of premier and cabinet, responsible for nation-leading work in the areas of social, economic and cultural rights, self-determination, treaty and truth-telling. having previously served as interim chief executive of the yoorrook justice commission, establishing australia's first formal truth-telling body, elly was also a founding director of australian lawyers for remote aboriginal rights. bringing experience from prior roles
The Essential Services Commission has commenced public consultation on proposed consumer reforms to help Victorian households access cheaper energy deals and increase support for consumers experiencing payment difficulty.Essential Services Commission Chairperson Gerard Brody says the commission is seeking input from consumers, advocates, energy retailers and the broader industry on these important reforms.
We are preparing to review submissions from Melbourne Water and North East Water on their proposed prices and key service outcomes to apply from 1 July 2026.The two water businesses are due to submit their proposals by 1 October 2025.The proposals will be assessed against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order, and the commission’s PREMO pricing framework.PREMO includes incentives for each water business to put
We are preparing for North East Water's new water prices to apply from 1 July 2026We have provided North East Water with guidance on what it should include in its price submission.In early October 2025, North East Water must provide us with a price submission outlining the prices it proposes to apply for a period beginning 1 July 2026. North East Water must engage with its customers to inform its price submission. The price submission will also set out the service levels and value
1 July 2022
VEU code of conduct starts 1 July 2022
From today, 1 July 2022, the new Victorian Energy Upgrades (VEU) code of conduct comes into effect. The code improves the protection of consumer rights under the program.
Every business and person involved in engaging with customers or responsible for creating energy efficiency certificates under the VEU program is required to follow and adhere to the code. It requires them to:
The Essential Services Commission today released its annual Council Rate Cap Compliance Report, showing each of Victoria’s 79 local councils kept their rate increases within the 2.75 per cent cap for 2024–25 set by the Minister for Local Government.
… the request of reamped energy pty ltd on 11 november 2024. breadcrumb home reamped energy pty limited – gas retail licence application 19 october 2021 2021-10-17 submissions close 17 november 2021 2021-11-18 licence granted 8 december 2021 2021-12-08 revocation by consent 11 november 2024 2024-11-11 overview on 19 october 2021 reamped energy pty limited (acn 605 682 684) applied for a licence to retail gas sell gas by retail under section 25 of the gas industry act 2001 (vic) . feedback
On 24 July 2023, Sun Spot 3 Pty Ltd (ACN 618 128 733) applied for a licence to generate electricity for supply or sale and to sell electricity under section 18 of the Electricity Industry Act 2000.
Consultation of the licence application closed on 21 August 2023. We did not receive any submissions.
We granted the licence on 29 August 2023.
On 10 August 2021, Murra Warra II Project Co Pty Ltd (ACN 636 141 704) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultation on the applications closed on 7 September 2021. We received no submissions.
We granted the licence on 16 September 2021. This licence was varied on 20 June 2023.