The Essential Services Commission has released its draft decision on Wannon Water’s proposed five-year pricing plan for consultation, ahead of a final decision to be issued in June.
More information
20 April 2023
Media release: Five energy retailers pay a combined $1 million in penalties after allegedly failing to meet energy efficiency liabilities
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Victorian Energy
More information
20 April 2023
Media release: Five energy retailers pay a combined $1 million in penalties after allegedly failing to meet energy efficiency liabilities
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Victorian Energy
The Essential Services Commission has commenced proceedings in the Supreme Court of Victoria against energy retailers Mojo Power East Pty Limited (MPE) and QEnergy Limited (QEnergy). The applications relate to non-payment of penalties by the retailers after they allegedly failed to surrender energy efficiency certificates to offset their legislative liabilities under the Victorian Energy Upgrades program.
… notify four customers, including a customer registered with ausnet as requiring life support equipment, of a three-hour, planned power interruption that took place in wodonga in june 2022. in the days following the event, ausnet self-reported to the essential services commission that it had failed to give a life support customer advanced notice of the planned power interruption. on further investigation, the commission identified that ausnet allegedly failed to give advanced notice to
… iberdrola australia energy markets pty limited - application to transfer electricity retail licence iberdrola australia energy markets pty limited has applied to transfer an electricity retail licence. read their application and learn about the feedback process related to this application breadcrumb home application date 21 december 2022 2022-12-21 submissions close 25 may 2023 2023-05-25 overview on 21 december 2022, iberdrola australia energy markets pty limited (acn
Overview
If you live in an embedded network, you may not be able to choose your electricity supplier but you still have rights.
The amount you can be charged for your electricity is capped. The maximum price for embedded networks is the Victorian Default Offer, which we set annually.
If you have a complaint that you are not able to resolve with your energy retailer, consider getting in touch with the Energy and Water Ombudsman on 1800 500 509. This
Sumo Power Pty Ltd and Sumo Gas Pty Ltd have paid penalties totalling $500,000 for arranging the alleged wrongful disconnection of 143 Victorian energy customers on 14 December 2020.
The Essential Services Commission served Sumo with 100 penalty notices in November 2021.
Commission Chair Kate Symons says there are clear rules energy businesses must follow before disconnecting a residential or small business customer’s energy supply.
Overview
In 2022, we developed a statement of expectations in relation to how transmission companies access land. The statement of expectations took effect on 1 June 2022 and remained in place until 29 February 2024. On 1 March 2024, the Land Access Code of Practice came into effect. Transmission companies are now required to comply with the Land Access Code of Practice and provide monthly performance reports in accordance with the Land Access Code of Practice.
Landowners,
… of what this requires information that evidences that the relevant customer is a life support customer. this requires recording details of the notification (whether that be from the customer, or other person involved in the sale or supply of energy, such as distributor, retailer or exempt person) of the relevant customer being a life support customer. these details must include the date, form of notification and a reference to where any further records of that notification are located (
The state’s energy regulator is seeking feedback on its draft proposal to slightly increase the Victorian Default Offer to reflect a forecast rise in wholesale electricity prices.
Read our media release
Two Victorian energy retailers pay almost $2m for allegedly failing to meet energy efficiency obligations
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People Energy paid a penalty of $235,037.92 after we issued the company with a Victorian energy efficiency certificate
Blue NRG and People Energy have paid a combined penalty of almost $2 million after they allegedly failed to surrender enough certificates to offset their liability for the 2020 compliance year under the largest energy efficiency program in the country.
1 April 2022
Updated product application guides and forms for water heating products
The commission has integrated the application process for residential/business and commercial and industrial heat pumps and solar hot water heater products across the Victorian Energy Upgrades program and New South Wales’ Energy Savings Scheme.
The state’s energy regulator is encouraging innovation from businesses in the energy sector through its new regulatory sandboxing function.
From June, under new regulatory sandboxing powers, the Essential Services Commission will be able to grant time-limited waivers from existing rules to businesses that sell, supply, generate or transmit electricity or gas, to trial innovative products or services.
AGL HP1 Pty Limited, AGL HP2 Pty Limited and AGL HP3 Pty Limited, together, known as the AGL Hydro Partnership.
Licence granted
AGL Hydro Partnership was granted an electricity generation and sale licence on 18 December 1997. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 26 October 2022.
Every Victorian council has kept their rates at the level set by an annual cap or lower, according to a new report by the state’s economic regulator.
The Essential Services Commission monitors councils’ compliance with the Fair Go Rates system which limits the maximum amount a council can increase its average rates in a year.
The Essential Services Commission has given preliminary approval to Yarra Valley Water’s five-year pricing submission that will see water and sewerage bills change by less than inflation in the two years from 1 July 2023.
I’m a Senior Adviser for compliance and engagement in the Price Monitoring and Regulation team at the commission.
Before I was helping to regulate essential services, I was previously a teacher librarian and worked in mobile communication. A common thread in my career has been knowing that in any role, I can make a difference.
I'm a Specialist Advisor in Compliance and Enforcement for the Energy division at the commission.