Licence granted
Progressive Green Pty Ltd was granted a licence on 6 May 2009. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Power Club Limited was granted a licence on 28 March 2019.
The Essential Services Commission initiated a retailer of last resort process for Power Club Limited on 12 July 2022.
Licence revoked
Power Club Limited's licence was revoked effective from 16 September 2022.
19 September 2022
The Department of Environment, Land, Water and Planning (the Department) has released the Victorian Energy Upgrades (VEU) Specifications 2018 - Version 13.0 which come into effect from Monday, 19 September.
We accepted an enforceable undertaking from South East Water about protecting customers experiencing family violence.
South East Water's enforceable undertaking over family violence customer protections
The Essential Services Commission has accepted a court enforceable undertaking from South East Water Corporation (South East Water) over allegations it failed to comply with important customer protections, including family violence obligations.
Under the
… energy regulator consults on enforceable rules for transmission companies when accessing private land 15 june 2023 the essential services commission is inviting feedback on a proposed enforceable code of practice that electricity transmission companies must follow when using their legal powers to access private land in victoria. the draft land access code of practice follows the regulator’s electricity transmission company land access
On 20 June 2023, Marinus Link Pty Ltd (ACN 630 194 562) applied for a licence to transmit electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultation on the licence application closed on 1 August 2023. You can read the submissions we received and Marinus Link Pty Ltd's response to these submissions in the Resources tab above.
We granted the licence on 20 December 2023.
… mojo power east trading as people energy customer transfer following retailer market suspension 21 june 2023 the essential services commission has initiated the retailer of last resort process to automatically transfer victorian customers from failed electricity retailer mojo power east pty ltd (mojo … australian eastern standard time on 22 june 2023, as a consequence of an external administration default event. under victoria’s energy framework, the
The Essential Services Commission has released its final decision on Wannon Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $88.
… customers who are experiencing difficulty with their water bills may be eligible for payment plans or assistance with applications for utility relief grants and other concessions. the commission has accepted central highland water’s revised new customer contributions proposal. new customer contributions (or developer charges) are levied by water businesses when a new connection is made
The Essential Services Commission has released its final decision on East Gippsland Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $93.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.5 per cent – from $1,238 to $1,331 – from 1 July 2023.
The Essential Services Commission has released its final decision on Lower Murray Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $78.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.7 per cent – from $1,018 to $1,096 – from 1 July 2023.
The Essential Services Commission has released its final decision on GWMWater’s five-year pricing plan, with typical bills in 2023-24 set to decrease by $7.
On 14 September 2018, Murra Warra Project Co Pty Ltd (ACN 616 990 731) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultations on the application closed on 17 January 2019. No submissions were received.
We granted the licence on 13 February 2019. The licence was varied 20 June 2023.
The Essential Services Commission has released its annual tariff approvals for four of Victoria’s water businesses for 2023–24, which came into effect on 1 July.
Greater Western Water, North East Water, Melbourne Water, and Goulburn-Murray Water each undertook detailed price reviews in previous years, and were not included in the commission’s price decisions announced in June.
The Essential Services Commission has amended the Electricity Distribution Code of Practice to streamline reporting obligations for Victorian electricity distributors.
I'm a Project Officer at the Victorian Energy Upgrades division at the commission.
I'm a little older than some of my colleagues and experienced enough to know what works for me. I don't dream about being promoted. I just appreciate doing a good job and sharing my knowledge with colleagues who are all passionate about helping everyday Victorians. It's a real joy to be working in a team that helps Victorians reduce their energy bills and carbon footprint.
I'm the Manager of Planning and Development in the Victorian Energy Upgrades division at the commission.
I really believe in the work we do. Knowing that you're directly helping Victorians reduce their energy bills and their carbon emissions as part of the Victorian Government's overall strategy for tackling climate change is so satisfying.
… to deliver outcomes that really matter to victorians. the commission is a special place that has fostered a positive and supportive culture where staff are trusted. staff are encouraged to develop their skills and take their careers to the next level. i've been able to keep developing even while i've been working flexibly from home to care for my son and newborn daughter. it's rare to find a place that offers a combination of interesting work, development opportunities and
I’m currently the Chief People and Culture Officer at the commission, a wonderful 12 month opportunity afforded to me by the incumbent taking some well deserved long-term leave.
Mojo Power East Pty Ltd (Mojo Power) and QEnergy Ltd (QEnergy) have each paid more than $180,000 in penalties for allegedly charging Victorian Default Offer customers incorrect rates.
The Essential Services Commission issued penalty notices to the retailers after an investigation indicated they charged more than 470 customers more than was permitted following changes to the Victorian Default Offer price that took effect on 1 January 2022, lowering the average household bill by about 5 per cent.