We have completed our review of the maximum prices to apply for Barwon Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order, and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media release
We have completed our review of the maximum prices to apply for Gippsland Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order (PDF), and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media release
We have completed our review of the maximum prices to apply for GWMWater customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order (PDF), and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media release
We have completed our review of the maximum prices and service levels to apply for South Gippsland Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order (PDF), and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media
We have completed our review of the maximum prices and service levels to apply for Wannon Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order (PDF), and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media release
We have completed our review of the maximum prices and service levels to apply for Yarra Valley Water customers from 1 July 2023.
We conducted our assessment against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order (PDF), and the commission’s PREMO pricing framework.
You can find out more on how we engaged on this review at Engage Victoria. You can also view our final decision media
Licence granted
Jemena Electricity Networks (Vic) Ltd was granted a licence on 3 October 1994. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 3 August 2022 with effect from 1 October 2022.
The state’s economic regulator today released updated water industry standards, strengthening support and protections for Victorian consumers, particularly those facing financial difficulties.
2 November 2022
We have reviewed and updated the VEU Code of Conduct Guideline to provide clearer explanations to the questions you have asked since the code commenced on 1 July 2022.
Your feedback has also assisted us to develop new guidance and material to support accredited persons and scheme participants to implement the code and create a positive experience for consumers participating in the VEU program:
The Essential Services Commission today announced the final 2023-24 Victorian Default Offer, following industry and community consultation on its
Jemena Electricity Networks (VIC) Ltd (Jemena) has paid $795,468 in penalties for allegedly failing to comply with obligations that protect Victorian energy customers who need life support equipment, and who are affected by planned power outages.
Read our investigation report
Refrigerated Cabinets Activity Investigation Report
(pdf, 124.94 KB)
We have taken enforcement action against nine accredited persons over non-compliant refrigerated cabinet activity in the Victorian Energy Upgrades program.
The
… qenergy customer transfer following retailer market suspension 16 june 2023 the essential services commission has initiated the retailer of last resort process to automatically transfer victorian customers from failed electricity retailer qenergy limited (qenergy) to other retailers to provide for the continued supply and sale of essential electricity services. the australian energy market operator has decided to suspend … electricity supply in the event that the
The Essential Services Commission has released its final decision on Coliban Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $109.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 8 per cent – from $1,367 to $1,477 – from 1 July 2023.
The Essential Services Commission has released its final decision on Goulburn Valley Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $68.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.7 per cent – from $890 to $958 – from 1 July 2023.
The Essential Services Commission has released its final decision on Barwon Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $65.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 6.1 per cent – from $1,076 to $1,141 – from 1 July 2023.
… victorian energy upgrades program come into effect – including new accreditation processes and standards, new program fees, and strengthened functions and powers for the commission. the victorian energy upgrades program plays a key role in victoria’s transition to a net zero emissions economy, and encourages investment, employment and innovation in industries that supply energy efficient products and services. so far, the program has helped over two million households and more than 160,
Water Performance Report 2021-2022
The typical Victorian residential water customer used slightly less water and saw lower bills in 2021-22 compared to the previous year, according to the latest Victorian water sector performance report from the Essential Services Commission.
The Essential Services Commission has released its draft decision on Barwon Water’s proposed five-year pricing plan for consultation, before a final decision is issued in June.
The commission’s director of pricing Marcus Crudden says, under the proposed plan, prices will decrease each year in real terms (before inflation) from 1 July 2023.
The Essential Services Commission has published another five draft decisions for consultation as part of reviewing five-year pricing proposals from 14 of Victoria’s water businesses.