Information about how to find your local area retailer's standing offer and the maximum tariffs that can be charged in embedded networks.
Embedded network tariffs including caravan parks
Current maximum embedded network pricing
If you are an embedded network customer, your electricity price is set by a local area retailer through their ‘standing offer’.
The General Exemption Order, which outlines embedded network rules, includes rules about the maximum pricing that an embedded network can charge a customer.
An embedded network cannot change more than the published standing offer. There are three local area retailers in Victoria:
- Origin Energy
- Energy Australia.
To work out how much you should be charged, you will need to know who your local area retailer is. Look up your address on the Victorian Government’s website. Then, use the table below to confirm your local area retailer.
|Distribution zone||Local area retailer|
Once you know your local area retailer, you can check the standing offer for your area in the resources section of this page.
The most common tariff charged to customers in embedded networks are 'single rate' tariffs. These are also known as 'peak only' tariffs. Some customers may be charged on a 'two rate' tariff. This is also known as a 'peak and 5 day time-of-use off-peak' tariff.
We do not currently regulate or set electricity prices for embedded networks.
Where to find the maximum prices
View residential standing offers for each retailer in the 'resources' tab of this page. We downloaded the offers from retailers' websites on 30 May 2019.
They remain in effect until we set a new maximum price.
Email us at email@example.com if you cannot find your standing offer.
Long-term or permanent residents (and those with permanent sites) should discuss with their caravan park or site management whether charging to the maximum level is appropriate for their circumstances. There is no requirement to charge at the maximum level in all circumstances. Caravan park residents covered by the Residential Tenancies Act 1997 have protections relating to pricing, including eligibility for concessions.
Maximum prices to apply from 1 September 2020
From 1 September 2020 Victorian Default Offer prices will be the new maximum price for all households and most businesses in embedded networks.
This change followed a review of the maximum prices embedded networks and other exempt sellers may charge.
Common standing offers and tariffs
These standing offers were published by retailers in January 2019. The standing offers on this web page were downloaded from retailers' websites on 30 May 2019.
The most common tariff charged to customers in embedded networks is a 'single rate' tariff. This is also known as a 'peak only' tariff. Some customers may be charged on a 'two rate' tariff. This is commonly known as a 'peak and 5 day time-of-use off-peak' tariff.
The Essential Services Commission does not currently regulate or set electricity prices for embedded networks.
If you are looking for a small business standing offer or a different type of residential standing offer, please email us at firstname.lastname@example.org