Electricity licensing exemptions

Anyone supplying, selling or generating electricity in Victoria must hold an electricity licence granted by us, or be exempt from that requirement. 

View information for information for embedded electricity network customers.

Victoria's rules for selling and supplying electricity have changed

This is because the Victorian Government has made changes to the General Exemption Order (a document that provides the regulatory framework for electricity licensing exemptions). Use the information in this section to determine how to make sure you comply with Victoria's electricity licensing and exemptions regulations.

Obligations for exempt electricity sellers

Even if you are exempt from holding electricity licence you must still comply with relevant obligations we set out. This is to ensure that customers of exempt electricity sellers have similar protections to other Victorian electricity customers.

We have identified which obligations in the Energy Retail Code will apply to different exemption categories from 1 January 2019. Find out more about the obligations as part of our Energy Retail Code review 2018 (obligations for exempt sellers).

Check if you need to register for an exemption

You may qualify to register for an electricity licence exemption if you fall into one of the following exemption categories. Make sure you read our Registration Guideline for Exempt Persons to confirm you have identified the correct category. 

If you don't fall into any of these exemption categories, you need to apply to us for an electricity licence. 

Registration exemption

You may need to register with us for a licensing exemption if you are involved in:

• network (supply) activities
• retail (selling) activities
• solar power purchase agreement providers and community energy projects may also be covered under a ‘multiple activity exemption’ category.

You must register for an exemption if you:

• supply electricity through an embedded network
• purchase electricity (from a licensed retailer) that is sold to customers who are individually metered.

This exemption category includes people who supply or sell electricity through a third-party service provider or agent.

If you are undertaking an activity that falls in a registration category you must register via the self-service portal.

What you need to do if you fall into the 'registration exemption' category

You must become a member of an approved dispute resolution body. We have approved the Energy and Water Ombudsman (Victoria) as a dispute resolution scheme for electricity licensing exemptions. Note, this does not apply to solar power purchase agreement providers, community energy projects or generators that are exempt under the General Exemption Order (a key document related to electricity licensing exemptions).

Also ensure you register with us for a licensing exemption (if you are eligible to register). 

If you are an exempt electricity supplier, you must also comply with clause 1.3.5 of the Electricity Distribution Code. 

Deemed exemption

If you fall into this category, you don't need to register with us for a licensing exemption. However, you still need to comply with the General Exemption Order (a key document related to electricity licensing exemptions).

You may fall into the deemed exemption category if you are a business or person that:

• sells metered electricity to fewer than 10 small commercial/retail customers
• sells metered electricity to fewer than 10 residential customers, or to occupants of holiday accommodation on a short-term basis (this excludes retirement villages, caravan parks, holiday parks, residential land lease parks, and manufactured home estates. If you fall into one of these excluded areas, read our Registration Guideline for Exempt Persons for more information)
• temporarily sells electricity on construction sites
• sells electricity to a related company (for example, a parent company selling electricity to a subsidiary company)
• sells electricity and provides telecommunication services to a person’s premises. This includes services such as internet, telephone, mobile phone, fibre optic, hybrid fibre cable, television, radio, Wi-Fi, or other communications technology.

You may also fall into the ‘deemed exemption’ category if you are a government agency selling metered electricity to non-residential customers for purposes that are ancillary to their primary functions or objectives under the laws under which they are established.

What you need to do if you fall into the 'deemed exemption' category

You must become a member of an approved dispute resolution body. We have approved the Energy and Water Ombudsman (Victoria) as a dispute resolution scheme for electricity licensing exemptions. Note, this does not apply to solar power purchase agreement providers, community energy projects or generators that are exempt under the General Exemption Order (a key document related to electricity licensing exemptions).

If you are an exempt electricity supplier, you must also comply with clause 1.3.5 of the Electricity Distribution Code. 

Multiple activities exemption

You may fall into this category if you generate or distribute electricity on:

• a site you don't own or occupy
• a portion of a site that you occupy (but don't own) for the purpose of generating and distributing electricity.

 You may also fall into this category if you supply or sell electricity: 

• to the owner or occupier of the premises on which the generation occurs
• to a licensed retailer.

What you need to do if you fall into the 'multiple activities exemption' category

You must register with us for a licensing exemption and comply with the conditions of your exemption as shown in the General Exemption Order (a key document related to electricity licensing exemptions).

Individual exemption 

If you don’t meet ‘registration’ or ‘deemed’ exemption requirements but still feel you shouldn’t need to apply for a licence, you can register for an individual exemption. Individual exemptions are issued case-by-case. You can submit an individual exemption application under the General Exemption Order (a key document related to electricity licensing exemptions).

Contact us if you have questions

If you're not sure if you qualify for an exemption, email us at exemptionregister@esc.vic.gov.au.