Action taken against Planetwise Solutions Pty Ltd

20 February 2026 

The commission has taken action against Planetwise Solutions Pty Ltd (Planetwise Solutions) for allegedly breaching the Victorian Energy Upgrades (VEU) program rules. 

Alleged breach

The commission alleges that Planetwise Solutions submitted doctored photos of non-building based lighting upgrades as evidence for multiple projects to fraudulently claim certificates. 

Addressing conduct that compromises market integrity is a compliance and enforcement priority of the commission. This includes a focus on businesses that provide false information to the commission about VEU upgrades. Read more in our Regulatory Priorities 2025–26. 

Our decision

We have: 

• Cancelled Planetwise Solutions’ VEU accreditation. 
• Ordered the surrender of 773 Victorian energy efficiency certificates and refused registration of 662 certificates which are allegedly non-compliant, valued at $114,657*. 

The commission immediately suspended Planetwise Solutions’ accreditation in October 2025 after the initial investigation identified concerning conduct. This put an immediate stop to the alleged non-compliance so the commission could further investigate its conduct. 

The commission is continuing to investigate Planetwise Solutions and will consider additional enforcement action.

*Figure calculated using the certificate value of $79.90, the spot price on 6 February 2026.

On 31 December 2025, Planetwise Solutions applied for a review of the commission's decision to cancel its accreditation and refuse registration of 662 allegedly non-compliant certificates. 

The review was completed on 9 February 2026 and uphelaf the commission's decision. For more information, visit the how we make VEU decisions page.