Electricity and gas | Essential Services Commission

Media releases

06 September 2024

Dodo Power & Gas pays $825,472 in penalties for alleged ‘guaranteed service level payment’ failures

Energy retailer M2 Energy Pty Ltd (trading as Dodo Power & Gas) has paid penalties totalling $825,472 for allegedly breaching Victorian energy rules related to guaranteed service level payments and self-reporting.

Perpetual Energy Pty Ltd - gas retail licence

Perpetual Energy Pty Ltd (ACN 643 401 496) applied for a licence to sell gas in Victoria under section 25 of the Gas Industry Act 2001 (Vic).

Consultation on the licence application closed on 20 February 2025. You can read the submissions we received in the Resources tab above.

We granted the licence on 2 April 2025.

Sector

Electricity and gas

Date

Consultation closed 20 February 2025

Flo Energy Australia Pty Ltd - gas retail licence

Flo Energy Australia Pty Ltd applied for a licence to sell gas by retail under section 24 of the Gas Industry Act 2001 (Vic).

Consultation on the licence application closed on 6 December 2024. You can read the submissions we received in the Resources tab above.

We granted the licence on 18 December 2024.

Sector

Electricity and gas

News update

02 August 2024

Maximum Energy Retail Pty Ltd customer transfer following retail market suspension

The Australian Energy Regulator (AER) has initiated the retailer of last resort process to allow for the transfer of Victorian customers from failed electricity retailer Maximum Energy Retail Pty Ltd (ACN 632 900 139) to other retailers to provide for the continued supply and sale of essential electricity services.

A little girl turning on a light switch on the wall

News update

25 June 2024

Consumer protections central to Victoria’s independent energy regulator’s 2024–25 compliance and enforcement priorities

The Essential Services Commission has released its 2024–25 compliance and enforcement priorities to reflect the commission’s ongoing focus on protecting Victorian consumers.

A cartoon image of people in a house using lights, water and a kettle.

News update

27 June 2024

Regulator publishes Victorian Energy Market Report for June 2024

The Essential Services Commission has today released the June 2024 Victorian Energy Market Report (VEMR). The report covers the period from 1 January to 31 March 2024.

Media releases

21 June 2024

Avoid bill shock this winter: check your meter reading, and your plan

Take simple steps to help avoid bill shock through the winter months including checking your meter reading and comparing energy plans.

Regional Wind Farms Pty Ltd - electricity generation and sale licence

On 17 June 2024, Regional Wind Farms Pty Ltd (ACN 107 163 182) applied for a licence to generate electricity under section 18 of the Electricity Industry Act 2000.

Consultation on the licence application closed on 15 July 2024. We did not receive any submissions.

We granted the licence on 7 August 2024.

Sector

Electricity and gas

Date

Consultation closed 15 July 2024

Media releases

06 June 2024

Regulator seeks feedback on review of Victorian energy consumer protections

The Essential Services Commission is seeking feedback on its review of the Energy Retail Code of Practice which places enforceable obligations on retailers selling energy to Victorian consumers.

Media releases

27 May 2024

ReAmped Energy pays nearly $370k for best offer failures

The penalties follow a court enforceable undertaking that was accepted by the commission last month for the same conduct.

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