… external stakeholders. breadcrumb home updates to project-based activities 2021 11 february 2021 our project-based activities guidance documents have been updated based on feedback from internal and external stakeholders. for a complete understanding of changes to project-based activities guidance documents we recommend that you read documents in full. summary of updates to project-based activities guidance documents document name summary of changes
Licence granted
AGL Sales Pty Ltd was granted a licence on 31 October 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Sun Retail Pty Ltd was granted an electricity retail licence on 24 April 1998. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Alinta Energy Retail Sales Pty Ltd was granted a licence on 2 February 2012. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Red Energy Pty Limited was granted an electricity retail licence on 24 February 2004 and a gas retail licence on 15 November 2006. The licences can be accessed via the resources tab.
Licence varied
The licences were last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Powershop Australia Pty Ltd was granted a gas retail licence on 8 February 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022)
Licence granted
Cogent Energy Pty Ltd was granted a licence on 23 January 2008. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Origin Energy Retail Limited was granted a gas retail licence on 30 November 1999. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Lumo Energy Australia Pty Ltd was granted a gas retail licence on 22 December 2004. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Globird Energy Pty Ltd was granted a gas retail licence on 23 June 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 17 August 2023.
… energyaustralia pty ltd - gas retail licence energyaustralia pty ltd was granted a licence to sell gas by retail in december 1997, which was varied in june 2022. breadcrumb home overview licence granted energyaustralia pty ltd was granted a gas retail licence on 11 december 1997. the licence can be accessed via the resources tab. licence varied this licence was last varied on 22 june 2022 (with effect from 12 september 2022). resources licence 11
1 July 2022
VEU code of conduct starts 1 July 2022
From today, 1 July 2022, the new Victorian Energy Upgrades (VEU) code of conduct comes into effect. The code improves the protection of consumer rights under the program.
Every business and person involved in engaging with customers or responsible for creating energy efficiency certificates under the VEU program is required to follow and adhere to the code. It requires them to:
The Essential Services Commission has released its draft decision on Barwon Water’s proposed five-year pricing plan for consultation, before a final decision is issued in June.
The commission’s director of pricing Marcus Crudden says, under the proposed plan, prices will decrease each year in real terms (before inflation) from 1 July 2023.
The Essential Services Commission has published another five draft decisions for consultation as part of reviewing five-year pricing proposals from 14 of Victoria’s water businesses.
The Essential Services Commission has released its draft decision on Wannon Water’s proposed five-year pricing plan for consultation, ahead of a final decision to be issued in June.
More information
20 April 2023
Media release: Five energy retailers pay a combined $1 million in penalties after allegedly failing to meet energy efficiency liabilities
(, )
Victorian Energy
More information
20 April 2023
Media release: Five energy retailers pay a combined $1 million in penalties after allegedly failing to meet energy efficiency liabilities
(, )
Victorian Energy
The Essential Services Commission has commenced proceedings in the Supreme Court of Victoria against energy retailers Mojo Power East Pty Limited (MPE) and QEnergy Limited (QEnergy). The applications relate to non-payment of penalties by the retailers after they allegedly failed to surrender energy efficiency certificates to offset their legislative liabilities under the Victorian Energy Upgrades program.
AusNet Electricity Services Pty Ltd (AusNet) has paid over $40,000 in penalties after it allegedly failed to notify four customers, including a customer registered with AusNet as requiring life support equipment, of a three-hour, planned power interruption that took place in Wodonga in June 2022.
On 21 December 2022, Iberdrola Australia Energy Markets Pty Limited (ACN 128 696 097) applied to transfer a licence from Iberdrola Australia Holdings Pty Ltd to retail electricity under section 31 of the Electricity Industry Act 2000.
Consultation on the licence application will close on 25 May 2023.
Submissions should be sent to licences@esc.vic.gov.au or by post to:
Market Operations
Essential Services Commission,
Level 8, 570 Bourke Street, Melbourne VIC 3000.