Under Wannon Water’s proposed plan, typical annual water and sewerage bills for residential customers would increase by 0.8 per cent in 2023-24 and in 2024-25, and then by 0.9 per cent each year for the three years to 2027-28, before inflation.
This would lift the average bill for households from $1,106 in 2022-23 to around $1,154 by 2027-28, before inflation.
The commission’s director of pricing Marcus Crudden says the draft decision provides an opportunity to consult further with Wannon Water and other stakeholders.
“Our draft decision proposes some reductions to Wannon Water’s forecast costs and seeks more information from the business to inform our final decision.”
“We are also keen to hear from customers about their views on our draft decision, and will be seeking submissions and holding a public forum later this month,” Mr Crudden said.
Wannon Water has committed to a number of key outcomes, reflecting customer priorities over the five-year pricing period: continue to provide reliable water services; protection of the environment; enhance customer experience and support; offer a fair and reasonable price; improved water quality in identified areas; active partnerships for healthy and resilient communities.
“Wannon Water has committed to improving awareness and access to its customer support programs, which is particularly important in an environment of ongoing cost-of-living pressures.
“We encourage customers to contact Wannon Water if they are experiencing difficulty paying bills, to discuss what assistance or arrangements can be made,” Mr Crudden said.