9 October 2020
Proposed changes to lighting product applications (product category 34)
(pdf, 158.68 KB)
9 October 2020
Changes to product approval requirements for lighting products with switchable wattage settings
We have received an increasing number of
On 15 October 2020, Acacia Energy Pty Limited (ACN 635 514 415) applied for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 (Vic).
Consultation on the licence application closed on 12 November 2020. We did not receive any submissions.
We granted the licence on 16 December 2020.
Energy distributors will be required to set new standards for connecting power to greenfield residential developments under changes aimed at improving efficiency and timeliness.
The Essential Services Commission’s timely connections decision out today has increased requirements for distributors to create new standards for getting power on at new properties.
Victoria’s community support and consumer advocacy groups are concerned that inconsistent outcomes and ongoing challenges will remain once restrictions have lifted.
Essential Services Commission chairperson Kate Symons hosted the sixth community sector roundtable with 38 participants from 15 of Victoria’s community sector and government organisations.
Key issues raised included:
Our biannual Victorian Energy Upgrades (VEU) forum was held last month (11 December 2019), following the Department of Environment, Land, Water and Planning’s consultation on future policy settings for the program.
Penalty notices
14 February 2020
Alinta Energy penalty notices 2020 (explicit informed consent)
(pdf, 3.36 MB)
Further information
Cos’è la ‘default offer’ del Victoria? (What is Victoria's default offer?)
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Hai problemi a pagare le bollette energetiche? (Are you having trouble paying your energy bills
Key audit results 2018–19
Blue NRG’s disconnection warning notices contained inaccurate overdue amounts.
We have looked at ways to ensure faster and more transparent electricity connections at new Victorian housing developments.
Starting in March 2021, Victorian electricity distributors need to follow new customer service standards when working with developers and contractors to connect new housing developments to electricity.
The new standards mean distributors have to report their performance to the commission every six months and work together with developers
Total Gas & Power Australia Pty Ltd (ACN 167 432 448) applied to the commission for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 (Vic).We may grant or refuse to grant applications for any reason we consider appropriate having regard to our objectives under the Electricity Industry Act 2000 (Vic) and the Essential Services Commission Act 2001 (Vic).We granted the licence granted on 12 August 2020
On 9 July 2020, Discover Energy Pty Ltd (ACN 619 204 750) applied for a licence to sell electricity by retail under section 18 of the Electricity Industry Act 2000 (Vic).
Consultation on the licence application closed on 3 August 2020. We did not receive any submissions.
We granted the licence on 12 August 2020.
20 September 2019
Download this update as a PDF
(pdf, 147.02 KB)
The Electrical Equipment Safety System (EESS) requirements for the sale of electrical equipment in Victoria becomes mandatory from 1 October 2019.
All self–ballasted LED lighting equipment and
TransGrid Services Pty Ltd (ACN 626 136 865) applied for a licence to transmit electricity under section 18 of the Electricity Industry Act 2000 (Vic). TransGrid Services Pty Ltd is seeking a transmission licence to allow the connection of the Kiamal solar farm.
We may grant or refuse to grant applications for any reason we consider appropriate having regard to our objectives under Electricity Industry Act 2000 (Vic) and the Essential Services Commission Act 2001 (
More than 100 energy industry and community stakeholders came together recently to hear about plans to remake our energy rules into a code of practice to align with new legislation before parliament.
On 19 October 2021 ReAmped Energy Pty Limited (ACN 605 682 684) applied for a licence to retail gassell gas by retail under section 25 of the Gas Industry Act 2001 (Vic).Feedback on the licence application closed on 17 November 2021.We received six submissions regarding ReAmped Energy’s application for a gas retail licence. Six Victorian customers responded to the questionnaire on Engage Victoria.Stakeholder submissions can be found under the resources tab.ReAmped Energy
A new report shows Victoria’s water businesses delivering on promises to customers, despite the ongoing impact of the coronavirus pandemic.
Origin Energy companies have paid penalties totalling $5 million after allegedly charging prohibited exit fees to more than 20,000 gas and electricity small business customers.
All 79 Victorian councils have complied with the average rate cap set for 2021–22, according to a new report from the Essential Services Commission.
Helping Victorian households and small businesses maintain access to essential services during the pandemic has been a key focus for the state’s economic regulator over the past year.
The Essential Services Commission annual report for 2020–21 has been tabled in state parliament by the responsible minister, Assistant Treasurer Danny Pearson.
6 December 2021
We have received a number of complaints and allegations of inappropriate conduct relating to in-home display activities under the Victorian Energy Upgrades (VEU) program. The types of complaints fall into three broad categories: