23 August 2018
AGL Sales Pty Limited shortfall decision
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23 August 2018
AGL Sales Queensland Pty Limited electricity shortfall decision
We set the maximum taxi non-cash payment surcharge in Victoria. The surcharge applies when a taxi passenger pays for a fare using non-cash payment transaction options, including credit, debit and charge card.
Our final decision is to have two maximum surcharges
We will
… the maximum allowable rates. additional charges may apply for travel on some public holidays, electronic payments, toll road usage, airport rank fee, wheelchair accessible vehicles or traveling with five or more passengers. maximum taxi non-cash payment surcharges maximum taxi non-cash payment surcharges apply when a taxi passenger pays for a fare using non-cash payment options including credit, debit and cabcharge card. this may apply to both booked
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We are pleased to announce the launch of our 2025–29 Strategic Plan.The plan was developed in consultation with stakeholders across government, our regulated sectors, consumer and community groups.
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Victorian Default Offer
We determine prices for standing offers covering electricity retail services in Victoria – Victorian Default Offer prices
… help you manage your bills and stay on top of things. staying on top of things if you need help staying on top of your water bills, you can ask for assistance before things get out of control. at this stage, your water business must provide flexible payment plans according to your ability to pay. struggling to pay if you are having difficulties paying your bills, your water business must offer additional help including: payment options such as flexible payment
We no longer set a minimum feed-in tariffThe Essential Services Commission no longer sets minimum feed-in tariffs, following an amendment to the Electricity Industry Act 2000. The 2024-25 minimum feed-in tariffs applied until 30 June 2025, but there will be no minimum feed-in tariffs from 1 July 2025.From 1 July, electricity retailers may set their own feed-in tariffs. However, these cannot be below zero ($0.00) cents per kWh. More information is available from the
… as they respond to longterm changes, including the transition to carbon neutrality. integrity and trust markets operate with integrity and trust, and regulation promotes transparency, accountability, certainty and consumer confidence. our strategy 1 july 2025 essential services commission strategic plan 2025–29 our 2025–29 strategic plan outlines our refreshed vision, purpose and focus, as we continue to promote the long-term interests of victorian consumers. (, ) related information
24 July 2025This program update includes:
21 March 2017
Overview of the Port of Melbourne and the Essential Services Commission’s regulatory roles
We are responsible for administering a number of new economic regulatory functions applying to the leased Port of Melbourne. This information paper describes the relevant aspects of the lease of the Port of Melbourne and our roles
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About the Essential Services Commission - Nepali
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About the Essential Services Commission - Nepali
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About the Essential Services Commission - Russian
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About the Essential Services Commission - Russian
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About the Essential Services Commission - Dari
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About the Essential Services Commission - Dari
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About the Essential Services Commission - Simplified Chinese
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About the Essential Services Commission - Simplified Chinese
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About the Essential Services Commission - Somali
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About the Essential Services Commission - Somali
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Energy retailer Pacific Blue Retail Pty Ltd (Pacific Blue), which trades as Tango Energy and Pacific Blue Retail, has paid $961,550 for allegedly breaching Victorian energy rules related to guaranteed service level payments.
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About the Essential Services Commission - Greek
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About the Essential Services Commission - Greek
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Safety by Design Partnership
Family violence is pervasive and serious. While we can’t always prevent perpetrators from attempting to misuse systems, we can design systems that stop those efforts from succeeding. That’s how we prevent harm—and that’s why this work is so important.- Commissioner and Chairperson Gerard Brody, speaking at the launch of the Designed to Disrupt for essential services report - 19 May 2025We partnered with Thriving Communities
The Essential Services Commission is revoking outdated and unnecessary codes of practice. We have revoked the Electricity Customer Transfer Code of Practice (Transfer Code) and the Electricity Customer Metering Code of Practice (Metering Code), which are outdated and no longer fit-for-purpose. Many obligations in the Metering Code are superseded by Victorian regulations and the broader national regulatory framework that governs electricity metering. For example, both frameworks specify: