Contents Water performance report 2018-19 What we found in 2018-19 Why we report on performance How much households use and pay for water How water businesses respond to their customers Water and sewer network reliability How much water is recycled Recycled water – effluent treatment and reuse PDFWater performance report 2018-19 Water performance report 2018-19Published 10 December 2019Recycled water – effluent treatment and reuse