Contents Water performance report 2018-19 What we found in 2018-19 Why we report on performance How much households use and pay for water How water businesses respond to their customers Water and sewer network reliability 2018-19 at a glance Water service – minutes off supply Sewerage service – sewer blockages Sewerage service – containment of sewer spills How much water is recycled PDFWater performance report 2018-19 Water performance report 2018-19Published 10 December 2019Sewerage service – sewer blockages