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Electricity Customer Transfer Code

This code regulates the processes that electricity customers can use to change retailers or be transferred to another retailer.

Cog wheel.

Overview

This code regulates the processes that electricity customers can use to change retailers or be transferred to another retailer. It primarily applies to:

  • electricity distributors
  • retailers
  • metering providers
  • metering data providers.

Current version of the Electricity Customer Transfer Code

13 October 2014
Electricity Customer Transfer Code
(pdf, 121.53 KB)

Resources

Previous versions of the Electricity Customer Transfer Code

9 July 2014
Track-Change Version of The Electricity Customer Transfer Code
(pdf, 361.59 KB)