A State of Emergency has been declared in Victoria due to the serious risk to public health posed by coronavirus (COVID-19). For more information visit the Department of Health and Human Services website.

For the latest information about business restrictions as part of Victoria’s shutdown of non-essential activity, visit the Business Victoria website or contact their dedicated business hotline on 13 22 15.

Work programs

Our work programs outline our goals for the future.

Overview

Our work programs outline our goals for the future.

These documents outline our major work programs for each financial year, in line with our purpose of promoting the long term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

View our stakeholder engagement framework to read more about what you can expect of us as we engage to make decisions in our role as Victoria's regulator of essential services.