We are reviewing the prices that Western Water will charge from 1 July 2020.
Western Water price review 2020
Price submission lodged15 November 2019
Customer submissions close24 January 2020
Draft decision releasedMarch 2020
Feedback closesApril 2020
Final decision releasedJune 2020
We are reviewing the prices Western Water will charge from 1 July 2020 to 30 June 2023.
Western Water has submitted a proposal on pricing and key outcomes for the three years from July 2020, and we are reviewing its submission.
This review directly affects the prices Western Water customers pay and the services they receive from 1 July 2020. We are seeking feedback from Western Water customers and stakeholders.
This is the first price review for Western Water under our new pricing framework, which promotes better value and outcomes for Victorian water customers and requires water businesses to undertake meaningful customer engagement to inform their price submissions.
In 2018 we approved pricing and key outcomes for Western Water for two years, up 30 June 2020.
Western Water price submission 2020
Have your say on Western Water's price submission
We are interested in hearing what you think about Western Water's price submission.
We are consulting through Engage Victoria until 24 January and will develop a draft decision in March 2020.
Stakeholder feedback will help shape our final decision for pricing from 1 July 2020 to 30 June 2023.
Contact us for more information.