Action against In2 Energy Pty Ltd

17 October 2025

The commission has taken action against In2 Energy Pty Ltd (In2 Energy) for allegedly breaching the Victorian Energy Upgrades (VEU) program rules.

Alleged breach

The commission alleges In2 Energy:

• exaggerated energy savings by claiming Victorian energy efficiency certificates (certificates) for two cold room upgrades were for freezers when they were actually for fridges
• used a logo in marketing materials that resembled the Victorian Government logo.

Using a Victorian Government logo can mislead consumers into thinking they work for the Victorian Government or that upgrades are provided by the Victorian Government. 

As a VEU accredited business, In2 Energy must ensure the certificates they create comply with VEU program rules. 

Addressing conduct that compromises market integrity is a compliance and enforcement priority of the commission. This includes a focus on businesses that provide false or misleading information to the commission about VEU upgrades. 

Our decision 

We have:

• Ordered the mandatory surrender of 180 Victorian energy efficiency certificates created by In2 Energy (valued at almost $16,000*.
• Issued a formal warning to In2 Energy against future non-compliance and reinforced the VEU program requirements for cold rooms and marketing.

*Figure calculated using the certificate value of $88, the spot price on 6 October 2025.